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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
55th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (56th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.7% compared to the previous year. The mindshare of Heimdal Email Security is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.6%
Other97.6%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of all it does, Darktrace is a very good solution, and it doesn't take a lot of time to implement and to get results."
"We liked their approach to identifying intrusions or network anomalies using AI."
"The Antigena feature is very useful."
"I find the complete portfolio to be excellent."
"Darktrace is extremely stable."
"The most valuable part of the product is the whole package, as the features included in the Enterprise Immune System are complete and effective and its detection engine is ridiculously good."
"I highly recommend the overall solution to other users and rate it as nine out of ten."
"It is very stable and easy to use."
"It is stable and reliable."
 

Cons

"One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent."
"The pricing is a bit high for the region."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"In a shared environment, it doesn't work, and there are still some integration issues."
"The interface is too mathematical and it should be simplified."
"They just need to work on their price. In terms of features, we are trying to understand all the features that we have. We're still exploring everything that we have so that we can fully utilize it. At this point in time, it is not about the features. It is more about utilization. We're just trying to utilize everything to full capacity."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"Pricing bothers me and this is one of the major factors when choosing a solution."
"The solution could be less expensive."
 

Pricing and Cost Advice

"They are too expensive compared with other vendors."
"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"It is pretty expensive, but it is worth it. Its licensing is yearly."
"The pricing is a little high compared to the competition."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"I am using a demo of Darktrace for deployment and testing which is free."
"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Government
7%
Construction Company
20%
Manufacturing Company
11%
Energy/Utilities Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
918,957 professionals have used our research since 2012.