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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
55th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (56th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.7% compared to the previous year. The mindshare of Heimdal Email Security is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.6%
Other97.6%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution can reduce the resources required to run a security operation center by two-thirds."
"The active threat dashboard is the most valuable feature of this solution."
"The technical support is excellent; they walk you through the process and do a great job."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"Overall, this is a good product that seems to be working well."
"DT console and alerting system allow getting detailed information about the behavior of users and malicious external or internal threats."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"The technical support from Darktrace is very good, including support from their resellers."
"It is stable and reliable."
 

Cons

"There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market."
"There are numerous false positives."
"The management user interface needs improvement."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"Block attack capabilities or integration with other SIEM solutions such as IBM QRadar."
"The module can improve so that every time it's more intelligent."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"The solution could be less expensive."
 

Pricing and Cost Advice

"It is expensive."
"This solution is expensive."
"The product is expensive."
"The cost is moderate."
"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"The pricing is a little high compared to the competition."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Government
7%
Construction Company
20%
Manufacturing Company
11%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
916,117 professionals have used our research since 2012.