No more typing reviews! Try our Samantha, our new voice AI agent.

Darktrace vs Heimdal Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
57th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (56th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 3.0% compared to the previous year. The mindshare of Heimdal Email Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.5%
Other97.7%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat; it blocks everything automatically."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"The NDR is good in their solution and they have NTG for email."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"It is a stable solution without downtime."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"We're very pleased with Darktrace so it is a bit difficult to pinpoint areas for improvement."
"It is stable and reliable."
 

Cons

"This product needs more in terms of prevention."
"The stability isn't good but I like the product."
"The solution could have better integration capabilities."
"This is quite an expensive product so the pricing is something that can be improved."
"Darktrace would tell you, for example, if there was a ransomware attack, but it wouldn't stop the attack."
"It is expensive, but everything else has been great so far."
"The cost of the solution is quite high."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"The solution could be less expensive."
 

Pricing and Cost Advice

"The product is expensive."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
"All of the other modules, such as the licensing modules, are on par. It's one for one."
"The solution is about $6,000 per quarter."
"The tool's pricing is costly."
"It is pretty expensive, but it is worth it. Its licensing is yearly."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
Information not available
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Construction Company
21%
Manufacturing Company
9%
Performing Arts
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
Ask a question
Earn 20 points
 

Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: July 2026.
909,948 professionals have used our research since 2012.