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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (12th)
Heimdal Email Security
Ranking in Email Security
54th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (54th)
 

Mindshare comparison

As of November 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.5% compared to the previous year. The mindshare of Heimdal Email Security is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.6%
Other97.6%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding the autonomous response feature, I appreciate how it functions within the platform."
"This solution can reduce the resources required to run a security operation center by two-thirds."
"The NDR is good in their solution and they have NTG for email."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"It's beneficial to me and I can see that with more time and energy put into optimizing it and personalizing the unit, it can be much more powerful than the way I am using it now."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"The models, triggers, and alerts are customizable."
"The most valuable feature is that it works autonomously."
"It is stable and reliable."
 

Cons

"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"The pricing is costly in USD, and they charge based on device counts."
"The interface and dashboards could be improved for ease-of-use."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"The pricing is a bit high for the region."
"I think there is some MSSP missing."
"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
"With Darktrace, at the moment, I have to almost put in a date and tell them that I want you to give me data from this date to this date."
"The solution could be less expensive."
 

Pricing and Cost Advice

"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"It is expensive. I don't have the price for other competitors."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"There is an annual license to use Darktrace."
"We had an issue with pricing initially and had to cancel some of the features of the projects to fit the budget. I would like to see pricing that is not broken up into parts so that we can buy the whole package once. Darktrace is more expensive than an average solution, but it's functionality won't match that of an average solution."
"I am using a demo of Darktrace for deployment and testing which is free."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
9%
Government
7%
Construction Company
20%
Manufacturing Company
11%
Energy/Utilities Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: October 2026.
921,028 professionals have used our research since 2012.