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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
58th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (55th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.8% compared to the previous year. The mindshare of Heimdal Email Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.5%
Other97.7%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Darktrace is very stable, and I would rate its stability a ten out of ten."
"This solution is both scalable and stable."
"A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time."
"The solution is stable. We've never had any problems with it."
"The Enterprise Immune System, Cyber Artificial Intelligence Analyst, and Antigena technology are all very useful aspects of the product."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"Overall, this is a good product that seems to be working well."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"It is stable and reliable."
 

Cons

"In a shared environment, it doesn't work, and there are still some integration issues."
"The initial setup is a bit complex."
"The product is considered expensive compared to others."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"One area for improvement is the alerting system, which generates too many alerts and becomes labor-intensive for organizations not equipped with enough personnel in their SOC."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"Needs to improve its collaboration with local partners."
"The Darktrace Mobile app needs improvement as it's currently limited in functionality, and the learning AI takes a while to adapt to new devices, flagging new users as threats for up to a month before recognizing them as regular network users."
"The solution could be less expensive."
 

Pricing and Cost Advice

"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"The pricing is subscription-based and it is high."
"The pricing is a little high compared to the competition."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"They are too expensive compared with other vendors."
"It is inexpensive considering what it can do and the competition."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
21%
Manufacturing Company
10%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
912,753 professionals have used our research since 2012.