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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
58th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (55th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.8% compared to the previous year. The mindshare of Heimdal Email Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.5%
Other97.7%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of unsupervised machine learning, its detection capability is quite good."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"Darktrace has improved our knowledge of abnormal phenomenen which could have potentially be hazardous for the organization."
"Based on our experience with DarkTrace, I would advise that if they are comparing prices, ROI and everything, I think Darktrace is better than FireEye."
"We have found the product to be stable and issue-free."
"It is a stable solution without downtime."
"It's beneficial to me and I can see that with more time and energy put into optimizing it and personalizing the unit, it can be much more powerful than the way I am using it now."
"It is stable and reliable."
 

Cons

"With Darktrace, at the moment, I have to almost put in a date and tell them that I want you to give me data from this date to this date."
"The cost of the solution is expensive for smaller businesses."
"Darktrace would tell you, for example, if there was a ransomware attack, but it wouldn't stop the attack."
"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
"The program is quite expensive."
"In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"The one downside is the pricing, which is quite high."
"The solution could be less expensive."
 

Pricing and Cost Advice

"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"The pricing is subscription-based and it is high."
"They are too expensive compared with other vendors."
"The solution is about $6,000 per quarter."
"The pricing is expensive. It costs over $100,000 a year."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"It is a very expensive product."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
21%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
914,394 professionals have used our research since 2012.