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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
85
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
55th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (56th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.7% compared to the previous year. The mindshare of Heimdal Email Security is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.6%
Other97.6%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Based on our experience with DarkTrace, I would advise that if they are comparing prices, ROI and everything, I think Darktrace is better than FireEye."
"Its AI technology supports cybersecurity by learning my environment and accurately responding to threats."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"The most valuable feature of this solution is that it does not require human intervention to eliminate a threat; it blocks everything automatically."
"One thing I appreciate is Antigena Email, which is for email protection."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"The most beneficial feature in Darktrace is identifying phishing emails with the help of the AI engine and machine learning."
"I highly recommend the overall solution to other users and rate it as nine out of ten."
"It is stable and reliable."
 

Cons

"A reporting portal could be a great addition to help customize reports."
"The pricing is a bit high for the region."
"I would like for the product to work on the endpoints as well. I would like to see enhanced visibility into the endpoints and network but this solution only sits on the network itself."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The solution can improve the reporting. Currently, it only runs weekly and the reporting is complex."
"Darktrace could expand into EDR (endpoint detection and response) and combine it with its network detection."
"Darktrace could improve its features, such as monitoring and detecting ransomware."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"The solution could be less expensive."
 

Pricing and Cost Advice

"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"There is an annual license to use Darktrace."
"The pricing is quite high, estimated at around $350,000 per year."
"It is a very expensive product."
"It's an expensive solution."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"They are too expensive compared with other vendors."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Government
7%
Construction Company
20%
Manufacturing Company
11%
Energy/Utilities Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

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MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
919,341 professionals have used our research since 2012.