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Darktrace vs Heimdal Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
Heimdal Email Security
Ranking in Email Security
58th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (55th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 2.8% compared to the previous year. The mindshare of Heimdal Email Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
Heimdal Email Security0.5%
Other97.7%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about Darktrace, is that you can quickly identify threats."
"This is something that is really easy to implement in an organization, gives us good visibility about what is happening in our networks and on the system, and we like the transparency available within our infrastructure now."
"The most valuable feature has been the behavioral analytics that allows us to monitor all the traffic."
"The initial setup is simple."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"The most beneficial feature in Darktrace is identifying phishing emails with the help of the AI engine and machine learning."
"We have found the product to be stable and issue-free."
"Regarding the autonomous response feature, I appreciate how it functions within the platform."
"It is stable and reliable."
 

Cons

"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"The stability isn't good but I like the product."
"The cost of the solution is quite high."
"This product needs more in terms of prevention."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"I would like to see some additional enhancements."
"If asked to rate Darktrace support on a scale from zero to ten where ten is the best, I would give them five points."
"Darktrace should have more automation and integrations with other security monitoring tools."
"The solution could be less expensive."
 

Pricing and Cost Advice

"It's an expensive solution."
"The pricing is subscription-based and it is high."
"It is expensive."
"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"The pricing is a little high compared to the competition."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
21%
Manufacturing Company
9%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
912,006 professionals have used our research since 2012.