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Datadog vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
ManageEngine IT360
Ranking in Network Monitoring Software
105th
Ranking in IT Infrastructure Monitoring
75th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (34th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.5%, down from 4.7% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to send notifications based on metadata from the monitor is helpful."
"Integrating Datadog with other platforms has made our monitoring processes a bit easier. It's not super simple, but it's manageable."
"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"Datadog has proven to be easy to set up and legible for both development and operational teams."
"The most valuable feature of Datadog is its logs."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"Datadog dashboards are pretty great."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
 

Cons

"Datadog could have a better business analysis module."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"We need more advanced querying against logs."
"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."
"The solution needs to integrate AI tools."
"I spent longer than I should have figuring out how to correlate logs to traces, mostly related to environmental variables."
"Billing should be more transparent."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"Licensing is based on the retention period of logs and metrics."
"Our licensing fees are paid on a monthly basis."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Also Known As

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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Datadog vs. ManageEngine IT360 and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.