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Datto Remote Monitoring and Management vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
8.4
PRTG Network Monitor offers scalability, ease of use, real-time monitoring, robust alerts, and compatibility with diverse technologies.
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
PRTG Network Monitor needs improvements in customization, flexibility, support, integration, scalability, and mobile app performance, with costly licensing.
 

Stability Issues

No sentiment score available
Sentiment score
6.9
PRTG Network Monitor is stable and reliable, with minor issues related to hardware limits and occasional web interface concerns.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
PRTG Network Monitor scales efficiently for medium to large enterprises with strong remote monitoring but may strain larger implementations.
 

Customer Service

No sentiment score available
Sentiment score
6.6
PRTG Network Monitor support receives mixed reviews; while some praise its responsiveness, others cite slow responses and limited contact options.
 

Setup Cost

No sentiment score available
Sentiment score
6.4
PRTG Network Monitor offers scalable, cost-effective solutions, but recent subscription changes raise concerns about affordability for small businesses.
 

Categories and Ranking

Datto Remote Monitoring and...
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Remote Monitoring and Management (RMM) (6th)
PRTG Network Monitor
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
99
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Datto Remote Monitoring and Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.5%, down 8.2% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 4.3% mindshare, down 5.7% since last year.
Remote Monitoring and Management (RMM)
Network Monitoring Software
 

Featured Reviews

Dario Caraponale - PeerSpot reviewer
It's very easy to implement and create policies
Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
7%
Retailer
7%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Datto Remote Monitoring and Management?
Even when the connection to the server is lost, the monitoring continues without interruption.
What needs improvement with Datto Remote Monitoring and Management?
We are still on the learning curve with the solution, so I can't point out many specific areas for improvement yet.
What advice do you have for others considering Datto Remote Monitoring and Management?
The main challenge was implementing patch management for software that was not in the tool's standard library or catalog. We overcame this by working with their technical support; now, we know how ...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is unbearable.
 

Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM
No data available
 

Overview

 

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about NinjaOne, Kaseya, Atera and others in Remote Monitoring and Management (RMM). Updated: October 2024.
816,406 professionals have used our research since 2012.