Datto Remote Monitoring and Management vs PRTG Network Monitor comparison

The compared datto and Paessler GmbH solutions aren't in the same category. datto is ranked #5 in RMM , with an average rating of 9.0, and holds a 11.7% mindshare in the category. Paessler GmbH is ranked #5 in NMS , with an average rating of 7.9, and holds a 4.1% mindshare. Additionally, 80% of datto users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

Datto Remote Monitoring and...

Read 10 Datto Remote Monitoring and Management reviews

1,566 Views
1,253 Comparison Views

80% willing to recommend

PRTG Network Monitor

Read 111 PRTG Network Monitor reviews

7,889 Views
5,365 Comparison Views

92% willing to recommend

Datto Remote Monitoring and...

PRTG Network Monitor

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Executive Summary

We performed a comparison between Datto Remote Monitoring and Management and PRTG Network Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: October 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Remote Monitoring and...

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (5th)

PRTG Network Monitor

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

111

Ranking in other categories

Network Monitoring Software (5th), IT Infrastructure Monitoring (5th), Cloud Monitoring Software (10th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Datto Remote Monitoring and Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 11.7%, up 7.4% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 4.1% mindshare, down 4.2% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Datto Remote Monitoring and Management	11.7%
Kaseya VSA	18.2%
NinjaOne	13.5%
Other	56.6%

Remote Monitoring and Management (RMM)

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	4.1%
Zabbix	11.4%
SolarWinds NPM	4.4%
Other	80.1%

Network Monitoring Software

Featured Reviews

Dario Caraponale

Founder at Strong security brasil

It's very easy to implement and create policies

Implementation for our first customer took about a week. The console is cloud-based, while we install agents on customer desktops and laptops, both on-premises and remote. Maintenance seems quite easy so far. I can set up alerts for anything happening in the tool, so my technical staff don't need to monitor the console constantly.

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madhan kumar hs

software engineer at Capgemini

Alerting precision has reduced incident response times and improved department-level network visibility

The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We support nine different nonprofits, and the billing took the manager three or four days working on spreadsheets. When I finished automating everything with Datto, we cut everything down to a couple of hours. That's a substantial cost savings on the billing side."

"The alerting system helps us determine what are high level alerts, and what are alerts which can wait for a day or two. We catch RAID failures, hot servers, bad drives (or predicted failures on drives), etc."

"I also like how Datto integrates seamlessly with the Autotask ticketing system."

"The remote tool is nice. If a user needs assistance, I don't have to tell the user to do anything. I just ask the user if I can remote in, and 30 seconds later, I have remoted in. It has been really handy."

"The project management and task management features work well. It's a decent product in that regard."

"Even when the connection to the server is lost, the monitoring continues without interruption."

"The tool's main valuable features are its ease of use and intuitive console. It's very easy to implement and create policies. I don't need highly technical staff to manage the tool, which is a big advantage."

"It has a single pane of glass, and it integrates well with other software."

More Datto Remote Monitoring and Management pros

"The real-time monitoring and alerting are its most valuable features."

"PRTG Network Monitor is easy to set up."

"The most valuable aspect is the diverse range of features it offers."

"PRTG Network Monitor has positively impacted my organization as the hourly basis has been reduced, making a significant impact."

"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."

"The simplicity is what I appreciate about PRTG Network Monitor."

"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."

"Stable solution for monitoring networks and bandwidth, with multiple functions and features such as NetFlow Collector, graphical monitoring, etc."

More PRTG Network Monitor pros

Cons

"We would like to see a little more functionality when monitoring network devices, such as switches and routers."

"I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all computers. For example, if we have computers that cannot go to sleep or hibernate because they're being accessed remotely, we need to be able to quickly configure those computers to not hibernate. With Datto, there is no easy and/or direct way to accomplish this. I can't create a group called No Hibernate and drag all those computers to that group so that they do not go into hibernation. There is no easy way to put in a policy or a procedure like that. It's still back to going to each computer and doing it by hand, which is what I'm trying to get away from. I want to automate and simplify as much as possible. I write code and scripts to do most of my work anyways. The intention is to get away from me having to be so hands-on."

"Sometimes we have some downtime when Datto is doing updates. Maybe it's because of the cloud service they use. I'm not sure if they're going through AWS or Azure or what. That's happened, but the outages have been few and far between."

"Be prepared to spend a lot of time on conversions if you have a lot of clients."

"The only area where I see room for improvement is the ability to delay the application of patches for a set number of days."

"The main challenge was implementing patch management for software that was not in the tool's standard library or catalog."

"The CRM capabilities are not very good. It's clunky and could work a lot better than it does. There are no marketing add-ins, for example."

"They have a tab to provide information about the type of hardware the computers have. One thing they don't specify is what model of hard drive the computers have. Identification of storage models would be nice."

More Datto Remote Monitoring and Management cons

"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"

"Needs ability to monitor standard notification time (notify after X time)."

"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."

"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."

"We're using more cloud services now. It would be useful to be able to get information back from these cloud services in detail, and display any issues within PRTG for the rest of our systems."

"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."

"PRTG Network Monitor needs to enhance network performance monitoring. Moving towards observability, similar to what Datadog offers, could be beneficial."

"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"

More PRTG Network Monitor cons

Pricing and Cost Advice

"It fluctuates on the number of computers you have. Depending on the number of computers you have, it can fluctuate anywhere between $5 to $10 per computer per month, which is not too bad. I am not aware of any additional costs beyond the standard licensing fee. It was one flat rate per device."

"The license typically depends on the number of endpoints. On the RMM side, I think we're paying around $2,250 per endpoint. Then there is also a license per user and tech, so that comes out to about a hundred bucks per tech, give or take."

"Regarding pricing, Kaseya sells it as part of a bundle called Kaseya 360. This package includes several tools, such as EDR, ransomware protection, and more. Considering the bundle, the price is reasonable. However, where I am in Brazil, the high dollar rate and taxes make it not cheap for mid-sized companies. Still, it's competitively priced compared to similar tools."

"AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses."

"It goes by how many endpoints you have. It is about $3,000 a month for us. If we can't figure it out ourselves and need additional help to set it up, we would have to pay for that."

"We had to pay out some overtime for a few problematic sites. Sites on domain networks are incredibly easy to install. We learned a few tricks that streamlined the process, but in the beginning, it was a bit tedious."

"We bought a license for 4000 sensors."

"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."

"The pricing is very low compared to other solutions."

"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."

"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."

"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."

"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."

"When you have a lot of devices, PRTG Network Monitor can be costly."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Performing Arts

14%

Wholesaler/Distributor

Healthcare Company

Computer Software Company

12%

Government

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	18
Large Enterprise	43

Questions from the Community

What needs improvement with Datto Remote Monitoring and Management?

We would like the ability to be able to mass push scripts and programs to several computers when we need to install things, versus doing it one by one, as an improvement for Datto Remote Monitoring...

See all answers

What advice do you have for others considering Datto Remote Monitoring and Management?

I gave Datto Remote Monitoring and Management a rating of 10 out of 10 because it is smooth, easy to connect, and use. My advice to others looking into using Datto Remote Monitoring and Management ...

See all answers

What is your experience regarding pricing and costs for Datto Remote Monitoring and Management?

My experience with pricing, setup cost, and licensing for Datto Remote Monitoring and Management is that it is smooth and simple.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.

See all answers

Comparisons

NinjaOne vs Datto Remote Monitoring and Management

Compared 17% of the time

ConnectWise RMM vs Datto Remote Monitoring and Management

Compared 15% of the time

N-able N-sight Remote Monitoring & Management vs Datto Remote Monitoring and Management

Compared 12% of the time

ConnectWise Automate vs Datto Remote Monitoring and Management

Compared 12% of the time

N-able N-central vs Datto Remote Monitoring and Management

Compared 11% of the time

More Datto Remote Monitoring and Management Competitors

Zabbix vs PRTG Network Monitor

Compared 8% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 5% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

Checkmk vs PRTG Network Monitor

Compared 4% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

Datto Remote Monitoring and Management

October 2025

Datto Remote Monitoring and Management report

Download Datto Remote Monitoring and Management product report

Buyer's Guide

PRTG Network Monitor

October 2025

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Also Known As

Autotask EM, Autotask Endpoint Management, Datto RMM

No data available

Overview

Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.

datto

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

Wessex Networks, Base2, Valiant Technology, Technology Services Group, TechGuru

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Remote Monitoring and Management (RMM)

October 2025

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