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Devo vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Devo
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Log Management (27th), IT Operations Analytics (6th), AIOps (16th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Devo is 1.0%, down from 1.2% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Has cloud-first architecture with SIEM technology to run security operations
When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"Devo has a really good website for creating custom configurations."
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."
"It centralizes security management within a business, functioning as a core system for a SOC."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"We are able to block some advanced malware and other things."
 

Cons

"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"They can improve their AI capabilities"
"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"There is room for improvement in the integration capabilities of third-party tools."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"It should have more cloud connectors. It could also be cheaper."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
 

Pricing and Cost Advice

"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Our licensing fees are billed annually and per terabyte."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
University
7%
Government
7%
Computer Software Company
16%
Comms Service Provider
14%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Devo?
Devo has a really good website for creating custom configurations.
What is your experience regarding pricing and costs for Devo?
Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with Devo?
They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Comparisons

 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Devo vs. Trellix Helix and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.