NETSCOUT nGeniusONE vs eG Enterprise comparison

eg Innovations and NETSCOUT are both solutions in the Network Monitoring Software category. eg Innovations is ranked #51 with an average rating of 8.5, while NETSCOUT is ranked #19 with an average rating of 8.5. eg Innovations holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 95% of eg Innovations users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

eG Enterprise

Read 21 eG Enterprise reviews

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444 Comparison Views

95% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,508 Views
1,728 Comparison Views

93% willing to recommend

eG Enterprise

NETSCOUT nGeniusONE

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Executive SummaryUpdated on Oct 10, 2024

eG Enterprise and NETSCOUT nGeniusONE compete in the IT monitoring solutions category. eG Enterprise has the upper hand in pricing and support, while NETSCOUT nGeniusONE is stronger in features for complex networks.

Features: eG Enterprise provides single console monitoring for various infrastructure elements, ease of configuration, and quick test implementation. Its reporting capabilities and troubleshooting tools offer insights into end-user experiences. NETSCOUT nGeniusONE is known for deep packet inspection, packet capture, and network analytics, which allow for real-time data drilling and historical performance analysis through advanced network analysis tools.

Room for Improvement: eG Enterprise could enhance its interface for navigation and dashboard customization, adjust pricing, and expand monitoring for containerized services. NETSCOUT nGeniusONE may improve product integration, simplify user experience, and adopt a modular pricing model. Its complexity and reliance on physical agents are noted for improvement.

Ease of Deployment and Customer Service: eG Enterprise, primarily deployed on-premises, is praised for proactive and personalized customer service. NETSCOUT nGeniusONE, deployed on-premises and in hybrid clouds, receives commendation for its knowledgeable support staff. Both solutions provide excellent customer service but eG Enterprise has an edge due to personalized support.

Pricing and ROI: eG Enterprise offers significantly lower pricing than competitors with flexible licensing options, leading to high ROI through reduced service requests. NETSCOUT nGeniusONE, though more costly, provides substantial value in reliability and support. Its comprehensive licensing approach provides value but is less competitive in pricing. Both solutions contribute to ROI by decreasing operational costs.

To learn more, read our detailed NETSCOUT nGeniusONE vs. eG Enterprise Report (Updated: March 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

March 2025

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Helped 842,388 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

51st

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), IT Infrastructure Monitoring (44th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"User session details"

"eG Enterprise has a single pane of glass for observability and monitoring."

"It gives good insight into inside of what's going on with Exchange."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"The product is simple to use."

"Enormous capability to monitor Citrix environments."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

More eG Enterprise pros

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"The stability of this product is ok."

"Deep packet inspection is probably the strongest feature."

"It is a scalable solution."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

More NETSCOUT nGeniusONE pros

Cons

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"Needs to improve the networking monitor capabilities."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"Their dashboards could use some improvement. The ability to customize them a bit more."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"The UI looks a little dated and could do with a refresh."

More eG Enterprise cons

"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."

"The stability is only fair. It goes down a lot."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"The solution is not easy to install."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"It is not expensive."

"eG Enterprise is much cheaper than the other products it competes with."

"They are aligned with other enterprise solutions."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"The product is very cheap."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

More eG Enterprise pricing and cost advice

"The license becomes cost prohibitive very quickly."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The product is too expensive compared to other products."

"It is a little overall pricey and expensive, but you get what you pay for."

"The platform is expensive."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

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Compared 24% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

PRTG Network Monitor vs eG Enterprise

Compared 13% of the time

Zabbix vs eG Enterprise

Compared 13% of the time

Grafana vs eG Enterprise

Compared 11% of the time

More eG Enterprise Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 11% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 9% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 7% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

eG Enterprise

March 2025

Download eG Enterprise product report

Buyer's Guide

NETSCOUT nGeniusONE

March 2025

Download NETSCOUT nGeniusONE product report

Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Cerner Corporation

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

March 2025

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