NETSCOUT nGeniusONE vs eG Enterprise comparison

eg Innovations and NETSCOUT are both solutions in the Network Monitoring Software category. eg Innovations is ranked #49 with an average rating of 8.5, while NETSCOUT is ranked #21 with an average rating of 8.4. eg Innovations holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 1.8% mindshare. Additionally, 95% of eg Innovations users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

eG Enterprise

Read 20 eG Enterprise reviews

822 Views
520 Comparison Views

95% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,657 Views
1,824 Comparison Views

93% willing to recommend

eG Enterprise

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

eG Enterprise and NETSCOUT nGeniusONE compete in the IT monitoring solutions category. eG Enterprise has the upper hand in pricing and support, while NETSCOUT nGeniusONE is stronger in features for complex networks.

Features: eG Enterprise provides single console monitoring for various infrastructure elements, ease of configuration, and quick test implementation. Its reporting capabilities and troubleshooting tools offer insights into end-user experiences. NETSCOUT nGeniusONE is known for deep packet inspection, packet capture, and network analytics, which allow for real-time data drilling and historical performance analysis through advanced network analysis tools.

Room for Improvement: eG Enterprise could enhance its interface for navigation and dashboard customization, adjust pricing, and expand monitoring for containerized services. NETSCOUT nGeniusONE may improve product integration, simplify user experience, and adopt a modular pricing model. Its complexity and reliance on physical agents are noted for improvement.

Ease of Deployment and Customer Service: eG Enterprise, primarily deployed on-premises, is praised for proactive and personalized customer service. NETSCOUT nGeniusONE, deployed on-premises and in hybrid clouds, receives commendation for its knowledgeable support staff. Both solutions provide excellent customer service but eG Enterprise has an edge due to personalized support.

Pricing and ROI: eG Enterprise offers significantly lower pricing than competitors with flexible licensing options, leading to high ROI through reduced service requests. NETSCOUT nGeniusONE, though more costly, provides substantial value in reliability and support. Its comprehensive licensing approach provides value but is less competitive in pricing. Both solutions contribute to ROI by decreasing operational costs.

To learn more, read our detailed NETSCOUT nGeniusONE vs. eG Enterprise Report (Updated: December 2024).

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

December 2024

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Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

49th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (41st), IT Infrastructure Monitoring (44th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

21st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.5% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

reviewer802371

Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees

Great visibility, easy to set up, and has very responsive technical support

The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"User session details"

"It gives good insight into inside of what's going on with Exchange."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"The product is simple to use."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"Single pane of glass to review status of the full environment."

More eG Enterprise pros

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"The product is very good. We have very few problems."

"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."

"The installation process is straightforward."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

More NETSCOUT nGeniusONE pros

Cons

"Their dashboards could use some improvement. The ability to customize them a bit more."

"The integration must be improved."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"Dashboards are difficult to create, and not so useful."

"Back-end configuration is not easy to implement."

"The UI looks a little dated and could do with a refresh."

"Needs to improve the networking monitor capabilities."

More eG Enterprise cons

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"It is not expensive."

"eG Enterprise is much cheaper than the other products it competes with."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"The product is very cheap."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

More eG Enterprise pricing and cost advice

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"It is very expensive, but it's well worth the money."

"We have a premium customized contract for the solution."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The biggest problem we have with this product is the expense."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

ControlUp vs eG Enterprise

Compared 22% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

Zabbix vs eG Enterprise

Compared 12% of the time

PRTG Network Monitor vs eG Enterprise

Compared 11% of the time

Grafana vs eG Enterprise

Compared 10% of the time

More eG Enterprise Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 5% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

eG Enterprise

December 2024

Download eG Enterprise product report

Buyer's Guide

NETSCOUT nGeniusONE

November 2024

Download NETSCOUT nGeniusONE product report

Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Learn More

eg Innovations

NETSCOUT

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Cerner Corporation

Buyer's Guide

NETSCOUT nGeniusONE vs. eG Enterprise

December 2024

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