Both OpenText ALM/Quality Center and Eggplant Test are prominent tools in the software testing domain. Eggplant Test seems to have the upper hand due to its superior automation capabilities and ease of deployment.
Features: OpenText ALM/Quality Center is valued for its extensive test management, traceability, and requirements management features. It can handle complex test scenarios. Eggplant Test is noted for its powerful automation capabilities, image-based testing, and integration flexibility.
Room for Improvement: OpenText ALM/Quality Center needs enhancements in flexibility, user experience, and modern interface designs. Eggplant Test requires improved reporting and analytics features.
Ease of Deployment and Customer Service: OpenText ALM/Quality Center deployment is complex and time-consuming, with mixed reviews on customer service. Eggplant Test is praised for its straightforward deployment and responsive support.
Pricing and ROI: OpenText ALM/Quality Center is costlier with a slower ROI due to higher setup costs. Eggplant Test is seen as more cost-effective with a quicker ROI, making it favorable for budget-conscious organizations.
It acts as an enabler for effective test and program management.
Eggplant Test offers 24x7 support.
Technical support has been excellent.
Quality is always high yet not perfect.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
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