Entrust GetAccess vs Symantec Siteminder comparison

"The most valuable feature of Entrust GetAccess is its performance."

"You can quickly deploy the entire product with a basic config within couple of hours."

"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."

"It has the ability to authenticate and authorize users. It is the main feature for our security."

"It is very scalable. We have a very large customer base: 75 million customers."

"We almost never have outages nor see slowdowns."

"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."

"In future releases, I would like to see maybe more capabilities with some more modern authentication."

"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"The support team could work on their response time and overall competence."

"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."

"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."

"I recommend conducting a PoC on every available product before choose one."

"The price is quite comparable to the other enterprise-level solutions in that market."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"CA solutions are generally expensive but for the customer the ROI is big."

"The solution's pricing is competitive."

"The licensing is fair for this solution."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"The pricing is reasonable."