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Eracent Enterprise Entitlements Management vs ServiceNow Discovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eracent Enterprise Entitlem...
Ranking in IT Asset Management
33rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
License Management (21st)
ServiceNow Discovery
Ranking in IT Asset Management
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
40
Ranking in other categories
Server Monitoring (2nd), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of February 2025, in the IT Asset Management category, the mindshare of Eracent Enterprise Entitlements Management is 0.3%, down from 0.4% compared to the previous year. The mindshare of ServiceNow Discovery is 5.4%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

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Kaustubh Partha - PeerSpot reviewer
Scans servers and network devices through SNMP and reduces manual maintenance for our infrastructure team
I like how ServiceNow Discovery scans servers and network devices through SNMP. Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance. There are three to four fields that are customized. Otherwise, 90% of the data is auto-filled. Discovery can also run in bulk, which is helpful for organizations that cannot run it during weekdays. With identification rules, if a configuration item (CI) isn't in the CMDB, you can simply add the IP address, and it will be automatically added based on criteria like name or serial number, making CMDB maintenance easier.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about ServiceNow Discovery?
The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
What is your experience regarding pricing and costs for ServiceNow Discovery?
The product pricing is fair and reasonable for the value it provides. However, it is important to factor in the ongoing maintenance costs, as the system requires professional upkeep to ensure optim...
What needs improvement with ServiceNow Discovery?
The continuous improvement in the quality and customization of the product features would be beneficial, particularly as more customers rely heavily on its capabilities.
 

Also Known As

Enterprise Entitlements Management
No data available
 

Overview

Information not available
 

Sample Customers

AOL, Baptist Health South Florida, Barclays Capital, Cablevision, Capgemini, Comcast, ComputaCenter, Discovery Com, DoD, DSM, Experian, Westar Energy, Freddie Mac, First Group, Invesco Aim, Liberty Mutual, Lucent Technologies, Marks & Spencer, Visa, Ministry of Defence, Nationwide, Raytheon, Pentair, Sears/Kmart, U. S. Military Academy, United Space Alliance, US cell, USAA, VBA, Xerox, Vodafone
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: January 2025.
832,138 professionals have used our research since 2012.