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ESET Endpoint Protection Platform vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
SentinelOne Singularity Complete support is highly rated for prompt issue resolution, despite occasional response delays and communication improvement suggestions.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
SentinelOne Singularity Complete needs UI improvements, better integration, enhanced features, and affordability for optimal user experience and performance.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
SentinelOne Singularity Complete is scalable, efficient, integrates well, supports thousands of endpoints, and offers straightforward management and licensing.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
 

Setup Cost

No sentiment score available
Sentiment score
5.9
SentinelOne Singularity Complete offers competitive pricing, perceived as premium but justified by advanced capabilities, especially for larger deployments.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Stability Issues

No sentiment score available
Sentiment score
8.3
SentinelOne Singularity Complete is stable and reliable, with minimal issues, proactive alerts, and favorable user ratings despite occasional minor problems.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
SentinelOne Singularity Complete offers rapid recovery, ransomware protection, robust threat prevention, ease of management, and seamless integration across operating systems.
Their support team walked us through configuring the agent to handle other third-party tools properly.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Ranking in Anti-Malware Tools
3rd
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Anti-Malware Tools
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
191
Ranking in other categories
Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Sentinel Labs, SentinelOne Singularity
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.