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ESET Endpoint Protection Platform vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
In terms of scalability, I can rate it eight or nine out of ten.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
In terms of stability, I can rate it at nine out of ten.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
The primary purpose is to protect computers from viruses and ransomware.
The security aspect is the most valuable feature for me.
The setup process is smooth.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Anti-Malware Tools
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (6th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Anti-Malware Tools
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.6% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Sentinel Labs, SentinelOne Singularity
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete and other solutions. Updated: November 2024.
824,052 professionals have used our research since 2012.