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Exabeam vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.0
Exabeam's customer service is praised for its promptness and problem-solving but criticized for slow responses and regional support gaps.
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
Even with TAM support from Exabeam, many issues go unresolved.
 

Room For Improvement

Sentiment score
3.9
Exabeam needs flexibility, faster responses, better UI, documentation, integrations, cloud support, reporting, deployment, and more certifications.
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
 

Scalability Issues

Sentiment score
6.1
Exabeam scales for IT specialists, supporting large and small groups, yet some users note occasional latency and platform intensity.
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Setup Cost

No sentiment score available
Exabeam's pricing, based on user count or data volume, is seen as reasonable but can be costly for some.
No sentiment score available
 

Stability Issues

Sentiment score
5.2
Exabeam is generally stable, handling large data but occasionally experiences downtime and delays; recent improvements noted.
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
These problems were not frequent, and the last six to eight months have been stable.
 

Valuable Features

Sentiment score
8.2
Exabeam is a user-friendly platform excelling in behavior analytics, integration, security logging, AI, and affordable threat detection.
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
 

Categories and Ranking

Exabeam
Ranking in Security Information and Event Management (SIEM)
12th
Ranking in Security Incident Response
5th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
User Entity Behavior Analytics (UEBA) (2nd), Threat Intelligence Platforms (8th), Security Orchestration Automation and Response (SOAR) (8th), AI-Powered Cybersecurity Platforms (5th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Ranking in Security Incident Response
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Exabeam is 1.1%, down from 1.6% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Exabeam vs. Trellix Helix and other solutions. Updated: November 2024.
816,562 professionals have used our research since 2012.