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Exabeam vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Exabeam Fusion SIEM effectively reduces costs for financial institutions and earns a 7/10 ROI rating from users.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.3
Exabeam's customer service is praised for its promptness and problem-solving but criticized for slow responses and regional support gaps.
Sentiment score
6.8
Trellix Helix support is praised for responsiveness and expertise, despite slight response time decreases due to company changes.
Even with TAM support from Exabeam, many issues go unresolved.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.2
Exabeam scales for IT specialists, supporting large and small groups, yet some users note occasional latency and platform intensity.
Sentiment score
7.8
Trellix Helix excels in scalability and performance but high costs limit its full deployment for some organizations.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.2
Exabeam is generally stable, handling large data but occasionally experiences downtime and delays; recent improvements noted.
Sentiment score
8.4
Trellix Helix is rated highly for stability, with minor issues mostly attributed to support rather than inherent instability.
These problems were not frequent, and the last six to eight months have been stable.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Exabeam needs flexibility, faster responses, better UI, documentation, integrations, cloud support, reporting, deployment, and more certifications.
Trellix Helix needs improvement in its interface, integrations, pricing, and service speed for better user satisfaction.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Exabeam's pricing, based on user count or data volume, is seen as reasonable but can be costly for some.
Trellix Helix is competitively priced, ideal for enterprise, with annual discounts but costly professional services and third-party log fees.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Exabeam is a user-friendly platform excelling in behavior analytics, integration, security logging, AI, and affordable threat detection.
Trellix Helix integrates seamlessly, offering automation, AI capabilities, and over 400 connectors for efficient threat investigation and prevention.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Exabeam
Ranking in Security Information and Event Management (SIEM)
14th
Ranking in Security Incident Response
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Threat Intelligence Platforms (7th), Security Orchestration Automation and Response (SOAR) (7th), AI-Powered Cybersecurity Platforms (9th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Ranking in Security Incident Response
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Exabeam is 1.3%, down from 1.4% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
6%
Comms Service Provider
14%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Exabeam vs. Trellix Helix and other solutions. Updated: February 2025.
839,319 professionals have used our research since 2012.