Expel vs Field Effect MDR comparison

Expel and Field Effect are both solutions in the Managed Detection and Response (MDR) category. Expel is ranked #18 with an average rating of 9.0, while Field Effect is ranked #4 with an average rating of 9.2. Expel holds a 2.0% mindshare in MDR, compared to Field Effect’s 3.1% mindshare. Additionally, 100% of Expel users are willing to recommend the solution, compared to 100% of Field Effect users who would recommend it.

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Executive Summary

We performed a comparison between Expel and Field Effect MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: November 2024).

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Expel is 2.0%, down from 2.3% compared to the previous year. The mindshare of Field Effect MDR is 3.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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reviewer2578461

MDR Specialist at GuidePoint Security

Rapid threat management and diverse technology integration for effective monitoring

Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

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Simon Cutler

Director of Operations at Intega IT

Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture

It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The case interface is Binary Defense MDR's most valuable feature."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

More Binary Defense MDR pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."

"The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance."

"It is easy to manage surveillance."

"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."

"The feature I've found the move valuable is the 24/7 monitoring."

"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."

"Direct and easy and quick communication to the Field Effect cybersecurity team experts has led to quick resolution of any problems or alerts."

"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."

"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."

More Field Effect MDR pros

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"The current reporting system could benefit from improvement."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I would like to see more frequent check-ins with our security status."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

More Binary Defense MDR cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."

"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."

"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."

"If they can include an email filter system, that would be great."

"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."

"It would be greatly beneficial to integrate compliance-related reporting directly into the portal."

"They could use more third-party integrations with other MSP tools."

"The tagging of ARO closure has room for improvement."

"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."

More Field Effect MDR cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

More Binary Defense MDR pricing and cost advice

Information not available

"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."

"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."

"The cost of the solution is high."

"We were particularly impressed with their pricing model, which charges per user rather than per system."

"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."

"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."

"Although Covalence is expensive, it provides good value for the price."

"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."

More Field Effect MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Financial Services Firm

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

59%

Government

Non Profit

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What is your experience regarding pricing and costs for Expel?

Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.

See all answers

What needs improvement with Expel?

The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solutio...

See all answers

What is your primary use case for Expel?

I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice...

See all answers

What do you like most about Field Effect Covalence?

It is very user-friendly. We have regular reports to see what is going on.

See all answers

What is your experience regarding pricing and costs for Field Effect Covalence?

In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set u...

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What needs improvement with Field Effect Covalence?

The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the w...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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Red Canary vs Expel

Compared 30% of the time

CrowdStrike Falcon Complete MDR vs Expel

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs Expel

Compared 17% of the time

Wiz vs Expel

Compared 13% of the time

ReliaQuest GreyMatter vs Expel

Compared 13% of the time

More Expel Competitors

CrowdStrike Falcon Complete MDR vs Field Effect MDR

Compared 25% of the time

SentinelOne Vigilance vs Field Effect MDR

Compared 17% of the time

Arctic Wolf Managed Detection and Response vs Field Effect MDR

Compared 14% of the time

Bitdefender MDR vs Field Effect MDR

Compared 13% of the time

Huntress vs Field Effect MDR

Compared 11% of the time

More Field Effect MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

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Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Buyer's Guide

Field Effect MDR

November 2024

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Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Workbench, Expel SOC-as-a-Service

Field Effect Covalence

Learn More

Binary Defense

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Expel

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Field Effect

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Expel offers comprehensive security monitoring and incident response, detecting threats efficiently, providing actionable insights, and reducing security risks. It enhances a company's security posture and frees up internal resources by integrating with existing security tools and offering support from experienced analysts.

Expel is designed for real-time monitoring, effective threat detection, and automated response capabilities. Users appreciate its intuitive dashboard, timely alerts, and comprehensive reporting. Integration with existing security systems and minimal maintenance requirements are key advantages. Customer support is noted as exceptional. Some users suggest improvements in alert categorization to reduce noise, a more intuitive dashboard design with better customization, faster response times, more comprehensive threat analysis reports, and enhanced communication with customer support.

What are Expel's key features?

Real-time monitoring: Continuously keeps track of potential threats and network activity.
Effective threat detection: Identifies suspicious behavior and potential security breaches quickly.
Automated response: Responds to threats automatically to mitigate risks efficiently.
Intuitive dashboard: User-friendly interface for navigating security operations.
Timely alerts: Provides immediate notifications about potential security incidents.
Comprehensive reporting: Generates detailed analyses of security events for better decision-making.
Integration capabilities: Works seamlessly with existing security systems.
Minimal maintenance: Requires little upkeep from internal teams.

What benefits should users look for in Expel?

Enhanced security posture: Strengthens overall defenses against cyber threats.
Resource optimization: Allows internal teams to focus on strategic tasks.
Experienced analysts: Provides expert support from seasoned security professionals.
Actionable insights: Delivers data-driven recommendations for security improvements.
Integration ease: Fits smoothly with pre-existing security tools and infrastructures.

Expel is implemented across various industries that require robust security measures. In the financial sector, it helps safeguard sensitive data and ensure compliance. Healthcare organizations use Expel to protect patient records and meet strict regulatory standards. Retail companies leverage its capabilities to secure customer information and transaction data, while manufacturing entities rely on Expel to secure intellectual property and operational technology networks.

Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Amanda Fennell CSO

Information Not Available

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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