ExtraHop Reveal(x) for IT Operations vs Kentik comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Kentik are competing products in the network traffic analysis and monitoring space. Kentik holds a competitive edge regarding features due to its comprehensive suite, while ExtraHop stands out in customer support and pricing.

Features: ExtraHop Reveal(x) provides advanced threat detection, real-time analytics, and automated intelligence. Kentik offers robust traffic analysis, predictive network analytics, and extensive integrations, highlighting its strengths in data visibility and integration options.

Room for Improvement: ExtraHop could enhance its integration capabilities, broaden data visibility, and expand on predictive analytics. Kentik may improve its user interface for simplicity, reduce the learning curve for new users, and optimize its initial setup process to streamline deployment.

Ease of Deployment and Customer Service: ExtraHop is known for straightforward deployment and responsive customer service. Kentik also offers easy deployment with a focus on data-driven insights and excellent support, yet the learning curve might be slightly steeper due to the comprehensive capabilities.

Pricing and ROI: ExtraHop Reveal(x) is viewed as cost-effective with competitive pricing and well-aligned ROI. Kentik involves a higher initial setup cost but promises long-term returns through detailed analytics, with its advanced features potentially justifying the investment for larger enterprises.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Kentik Report (Updated: March 2025).

ExtraHop Reveal(x) for IT Operations vs. Kentik

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

59th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (6th), IT Operations Analytics (13th), Network Packet Capture (2nd)

Kentik

Ranking in Network Monitoring Software

35th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (19th)

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"Wire data analytics."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"Monitoring operational efficiency is easy."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"Overall, the ease of use and the fact that it meets client expectations are major positives."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

More Kentik pros

Cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"This solution would be improved if it had the ability to retain data longer."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"Network visibility is something that needs to be improved."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"I consider the pricing model as an area for improvement."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

More Kentik cons

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

Educational Organization

59%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Computer Software Company

19%

Financial Services Firm

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ExtraHop Reveal(x) for IT Operations?

This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.

What is your experience regarding pricing and costs for ExtraHop Reveal(x) for IT Operations?

The pricing is somewhere in the middle. I't not cheap or expensive.

What needs improvement with ExtraHop Reveal(x) for IT Operations?

What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go bro...

What do you like most about Kentik?

It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.

What is your experience regarding pricing and costs for Kentik?

The pricing is good and aligns with the market target.

What needs improvement with Kentik?

The product could strive for more improvements to become closer to perfect.

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Product Reports

ExtraHop Reveal(x) for IT Operations

March 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

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February 2025

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.