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ExtraHop Reveal(x) for IT Operations vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
73rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
Kentik
Ranking in Network Monitoring Software
25th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (15th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.9%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.5%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
SS
Network Engineer III at Fortanix
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"ExtraHop is far ahead of anything comparable in the industry."
"We have been able to improve the mean time to resolution by several hours in some cases."
"ExtraHop is far ahead of anything comparable in the industry."
"It gives you full 360-degree visibility into your entire infrastructure."
"Wire data analytics."
"This is a must-try product."
"Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort, and using Kentik, and the automation that it provides us, we've brought that down to a day or two, which is a massive time savings."
"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Overall, I would give Kentik nine out of ten stars."
"Kentik is worth the money to have as a tool."
 

Cons

"This solution would be improved if it had the ability to retain data longer."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Network visibility is something that needs to be improved."
"Additional out-of-the-box solutions and use cases would be nice."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"The solution could get more aggressive in the discounting of the overall cost."
"I would like to see them explore the area of cost analysis."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it."
"Version 4 of the platform is good and going in the right direction."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."
"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."
"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
9%
Computer Software Company
8%
Educational Organization
8%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Kentik and other solutions. Updated: April 2026.
890,088 professionals have used our research since 2012.