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ExtraHop Reveal(x) for IT Operations vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kentik is 1.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.8%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives you full 360-degree visibility into your entire infrastructure."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"ExtraHop is far ahead of anything comparable in the industry."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"We have been able to improve the mean time to resolution by several hours in some cases."
"This is a must-try product."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"We have been extremely happy with the features; they were exactly what we were after."
"Collecting that data and having those metrics first-hand, in real-time, allows us to make an educated decision, versus an uneducated guess."
"Kentik excels in telemetry within data centers and works well in multi-vendor environments."
"Monitoring operational efficiency is easy."
"Honestly, it is one of those products that I would suggest to almost any network operator."
"Technical support is second to none."
 

Cons

"Additional out-of-the-box solutions and use cases would be nice."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The solution could get more aggressive in the discounting of the overall cost."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future."
"The product could strive for more improvements to become closer to perfect."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"My experience with pricing, setup costs, and licensing shows that the prices are quite high."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."
"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."
"I consider the pricing model as an area for improvement."
"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
7%
Comms Service Provider
13%
Financial Services Firm
11%
Media Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Kentik and other solutions. Updated: June 2026.
906,829 professionals have used our research since 2012.