ExtraHop Reveal(x) for IT Operations vs Kentik comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Kentik are competing products in the network traffic analysis and monitoring space. Kentik holds a competitive edge regarding features due to its comprehensive suite, while ExtraHop stands out in customer support and pricing.

Features: ExtraHop Reveal(x) provides advanced threat detection, real-time analytics, and automated intelligence. Kentik offers robust traffic analysis, predictive network analytics, and extensive integrations, highlighting its strengths in data visibility and integration options.

Room for Improvement: ExtraHop could enhance its integration capabilities, broaden data visibility, and expand on predictive analytics. Kentik may improve its user interface for simplicity, reduce the learning curve for new users, and optimize its initial setup process to streamline deployment.

Ease of Deployment and Customer Service: ExtraHop is known for straightforward deployment and responsive customer service. Kentik also offers easy deployment with a focus on data-driven insights and excellent support, yet the learning curve might be slightly steeper due to the comprehensive capabilities.

Pricing and ROI: ExtraHop Reveal(x) is viewed as cost-effective with competitive pricing and well-aligned ROI. Kentik involves a higher initial setup cost but promises long-term returns through detailed analytics, with its advanced features potentially justifying the investment for larger enterprises.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Kentik Report (Updated: July 2025).

ExtraHop Reveal(x) for IT Operations vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (13th), IT Operations Analytics (14th), Network Packet Capture (7th)

Kentik

Ranking in Network Monitoring Software

34th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (15th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

Client experience and cybersecurity have improved with an easy setup

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"Wire data analytics."

"Overall, the ease of use and the fact that it meets client expectations are major positives."

"Overall, I would give Kentik nine out of ten stars."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"The most important feature is cybersecurity."

More Kentik pros

Cons

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"This solution would be improved if it had the ability to retain data longer."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"Network visibility is something that needs to be improved."

"I consider the pricing model as an area for improvement."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"The product could strive for more improvements to become closer to perfect."

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

More Kentik cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Educational Organization

19%

Computer Software Company

12%

Healthcare Company

Computer Software Company

14%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

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What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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Splunk Enterprise Security vs ExtraHop Reveal(x) for IT Operations

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NETSCOUT nGeniusONE vs Kentik

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Zabbix vs Kentik

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Arbor DDoS vs Kentik

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Product Reports

ExtraHop Reveal(x) for IT Operations

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ExtraHop Reveal(x) for IT Operations report

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Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

ExtraHop Reveal(x) for IT Operations vs. Kentik