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ExtraHop Reveal(x) for IT Operations vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kentik is 1.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.8%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
TR
Epicor Engineer at Sunway Group
Traffic monitoring has provided detailed visibility and real-time insights for better decisions
I do not currently use Kentik's anomaly detection. I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collector, they provided immediate support and feedback regarding my configuration. Regarding additional features for Kentik, I would appreciate more options. Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future. For example, if Kentik notices that packets are dropping on a certain interface, I would want an alert beforehand that could suggest the interface might go down or experience issues before the problem actually happens. Based on my two weeks of experience, I believe Kentik is very good. However, there are still other features I want to explore, such as DDoS features or analytics features including CDN analytics. I haven't fully explored these yet. So far, there is definitely room for improvement, but in my experience, I believe it's already quite good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ExtraHop is far ahead of anything comparable in the industry."
"We have been able to improve the mean time to resolution by several hours in some cases."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"It gives you full 360-degree visibility into your entire infrastructure."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"Wire data analytics."
"Overall, I would give Kentik nine out of ten stars."
"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"Before using the solution, we had to do all these manual tasks, such as running all these queries manually, and building our tech cost-report used to be a two or two-and-a-half-week effort, and using Kentik, and the automation that it provides us, we've brought that down to a day or two, which is a massive time savings."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."
"Kentik has had a high positive impact on my organization; besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks."
"Monitoring operational efficiency is easy."
 

Cons

"This solution would be improved if it had the ability to retain data longer."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Additional out-of-the-box solutions and use cases would be nice."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"The solution could get more aggressive in the discounting of the overall cost."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."
"Kentik can be improved in terms of languages, and visually it could be improved a bit more as well."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
7%
Comms Service Provider
13%
Financial Services Firm
11%
Construction Company
9%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Kentik and other solutions. Updated: June 2026.
905,601 professionals have used our research since 2012.