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Fidelis Elevate vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.1
Microsoft Defender XDR provides high ROI by consolidating security tools, streamlining operations, and enhancing security, despite licensing costs.
We can quarantine and isolate a device within minutes.
Information Security Analyst at a educational organization with 10,001+ employees
Microsoft Defender XDR has saved me at least 50% of my time.
House security operator at Cypress Creek Renewables
It helped stop multiple intrusion points where we would have had millions in lost revenue if the attackers got in.
Network Technician at T. Baker Smith, LLC
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.1
Microsoft Defender XDR's support is timely and responsive, yet smaller organizations experience slower, less effective assistance than larger ones.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
Enterprise Application Engineer at a legal firm with 1,001-5,000 employees
It's critical to escalate SEV B issues immediately to a domestic engineer.
Infrastructure engineer at Cetera Financial Group
Once issues are escalated to the second or third layer, the support is much better.
Cyber Security Engineer at a financial services firm with 1-10 employees
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
6.9
Microsoft Defender XDR scales well for various organizations, efficiently supporting growth and flexibility despite some network deployment challenges.
My concern is about the scale of events and alerts being generated, and the product is doing a very good job of only surfacing the important items for us.
Vice President, Information Technology at a construction company with 201-500 employees
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Infrastructure engineer at Cetera Financial Group
Microsoft Defender XDR scales pretty well.
Information Security Analyst at a educational organization with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.1
Microsoft Defender XDR is praised for high stability, reliable performance, minimal issues, frequent updates, and prompt issue resolution.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
Senior System Engineer at a sports company with 5,001-10,000 employees
The services within our ecosystem have been reliable, meeting their SLAs.
Infrastructure engineer at Cetera Financial Group
It provides high-fidelity signals.
Information Security Analyst at a educational organization with 10,001+ employees
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Microsoft Defender XDR requires enhancements in speed, integration, automation, AI, ease-of-use, and industry-specific threat intelligence.
The licensing process needs improvement and clarification.
Owner at a consultancy with 11-50 employees
Improvements are needed in automated response capabilities.
Security manager at a consultancy with 10,001+ employees
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
Infrastructure engineer at Cetera Financial Group
 

Setup Cost

Microsoft Defender XDR pricing is seen as complex but fair, with high costs alleviated in bundled Microsoft 365 packages.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
Director, Sales at a tech vendor with 201-500 employees
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Security manager at a consultancy with 10,001+ employees
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
Senior System Engineer at a sports company with 5,001-10,000 employees
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Microsoft Defender XDR integrates tools for comprehensive security, offering threat detection, automation, identity protection, and enhanced efficiency.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Security manager at a consultancy with 10,001+ employees
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Works at Hometrack
Once we have it on the security dashboard, we can see a real-time storyline.
Information Security Analyst at a educational organization with 10,001+ employees
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
59th
Ranking in Extended Detection and Response (XDR)
37th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (9th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (33rd)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Microsoft Security Suite (5th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Fidelis Elevate is 1.1%, up from 0.5% compared to the previous year. The mindshare of Microsoft Defender XDR is 4.9%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender XDR4.9%
Fidelis Elevate1.1%
Other94.0%
Extended Detection and Response (XDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
880,315 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise25
Large Enterprise38
 

Questions from the Community

What do you like most about Fidelis Endpoint?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Endpoint?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Endpoint?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with pricing, setup, costs, and licensing of Microsoft Defender XDR is tied to our E5 subscription, which is very straightforward for us. We also purchase the uplift for our mobile us...
What needs improvement with Microsoft 365 Defender?
I am not aware of a mobile app that would be available for my team. With a single analyst, if she is ever away, it would be beneficial to have easier access. While she can use the web portal, the e...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

First Midwest Bank
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Fidelis Elevate vs. Microsoft Defender XDR and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.