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Fidelis Elevate vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.7
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
No sentiment score available
 

Room For Improvement

Sentiment score
4.8
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
No sentiment score available
 

Scalability Issues

Sentiment score
7.7
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
No sentiment score available
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
No sentiment score available
 

Valuable Features

Sentiment score
6.0
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
No sentiment score available
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
39th
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Microsoft Security Suite (2nd)
 

Mindshare comparison

As of November 2024, in the Extended Detection and Response (XDR) category, the mindshare of Fidelis Elevate is 0.4%, down from 0.5% compared to the previous year. The mindshare of Microsoft Defender XDR is 10.2%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Desray Liu - PeerSpot reviewer
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
12%
Energy/Utilities Company
9%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

First Midwest Bank
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Fidelis Elevate vs. Microsoft Defender XDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.