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Fidelis Elevate vs Symantec SSL Visibility Appliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fidelis Elevate
Ranking in SSL/TLS Decryption
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (37th), Threat Deception Platforms (6th), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (24th)
Symantec SSL Visibility App...
Ranking in SSL/TLS Decryption
1st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the SSL/TLS Decryption category, the mindshare of Fidelis Elevate is 12.0%, up from 11.3% compared to the previous year. The mindshare of Symantec SSL Visibility Appliance is 32.9%, down from 36.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL/TLS Decryption
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
MT
Enhanced our threat detection rates and does not interrupt our traffic on failure, but it needs to be easier to manage
Technical support needs to be improved. I would like to see a graphical trace or view of the issues. It has to be in the simplest language because a lot of network and security operations people do not understand SSL. For the sake of smooth operations, there should be a graphical, easy naming convention for SSL. The GUI should give us easier access to those concerns, like a packet tracer. If somebody enters the host IP or the hostname then it will tell the administrator that there is a problem with a policy, or what is causing the issue. Again, it has to be in the simplest words because not all organizations can hire PKI experts. It depends on the organization because in banking they will have a PKI team and they understand these things well, but a lot of organizations do not have the same resources. Essentially, from an operations perspective, they have to come up with nice ways for operational personnel to easily and effectively manage it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc."
"One of the most valuable aspects of this solution is that it's easy to deploy without a lot of complications."
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
 

Cons

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"From the operations perspective, they have to come up with easier ways so that the operational guys can easily manage it."
"They're working on being able to handle more traffic. They're working on bigger boxes full of throughput because now networks are going to 40 gigs and 100 gigs. So, trying to keep up with the bandwidth demands is where things are being pushed."
"Technical support needs to be improved."
 

Pricing and Cost Advice

"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Licensing fees are billed annually and we purchased a three-year license."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
Financial Services Firm
20%
Energy/Utilities Company
10%
Government
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
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Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Symantec SSL Visibility Appliance and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.