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FortiGate Next Generation Firewall (NGFW) vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Fortinet FortiGate offers cost-efficient security, enhancing performance and network stability, while significantly reducing operational costs and incidents.
Sentiment score
7.2
FortiGate Firewall offers high security and ROI despite its cost, excelling with FortiGuard in efficiency and visibility.
Sentiment score
7.4
WatchGuard Firebox boosts efficiency and security, saving time and costs while enhancing productivity and offering quick ROI.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
It has notably improved our efficiency and visibility.
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate support receives mixed reviews, praised for higher-level assistance but criticized for inconsistent technical support responsiveness.
Sentiment score
6.4
FortiGate NGFW support is praised for responsiveness but criticized for slow resolution and inconsistent expertise across regions.
Sentiment score
7.2
WatchGuard Firebox support is responsive and efficient, with mostly positive feedback and fast resolution of issues.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
I must study the best version to install to avoid previously found bugs.
FortiGate offers good support.
Fortinet provides a prompt response.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable for enterprises, but expansion may require budget planning and careful pre-planning for integration.
Sentiment score
7.6
FortiGate Next Generation Firewall is versatile and scalable, accommodating various business sizes, despite hardware change needs for scaling.
Sentiment score
8.8
WatchGuard Firebox offers scalable solutions, enabling seamless capacity expansion and adaptability across various models to meet organizational needs.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
You can choose a cheaper model if you only have 20-30 users, but you will need to spend more money for a FortiGate solution that covers 5,000.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is reliable and stable, despite occasional issues under high traffic; model selection impacts performance.
Sentiment score
8.2
FortiGate NGFW is generally stable, improving with newer FortiOS versions, but smaller companies face challenges with performance and updates.
Sentiment score
8.0
WatchGuard Firebox is highly stable and reliable with minimal downtime, receiving high user ratings for stability and dependability.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
We have not had any problems with the operating systems or maintenance of subscriptions.
In my experience, there are usually no significant stability issues with FortiGate Next Generation Firewall (NGFW).
 

Room For Improvement

Fortinet FortiGate needs improved UI stability, integration, performance, VPN functionality, support, and simplified policy management due to high costs.
FortiGate NGFW requires upgrades in pricing, support, security features, scalability, integrations, and GUI to better serve large businesses.
WatchGuard Firebox is affordable but needs UI, cloud, Active Directory integration, reporting, support, pricing, and documentation improvements.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Improvements could be made when companies expand and need better equipment and more licenses.
Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand.
When a site is blocked, it is necessary for me to consult the logs to understand what the Next Generation Firewall policy has blocked.
When implementing a rule using a group of IPs, it is not possible to do that directly.
 

Setup Cost

Fortinet FortiGate is praised for its cost-effectiveness and flexible licensing, especially benefiting small to medium-sized businesses.
FortiGate NGFW offers competitive pricing, though costs vary by usage and features, making it favorable compared to competitors.
WatchGuard Firebox is praised for competitive pricing, dependability, and flexibility, offering discounts for trade-ins and affordable subscriptions.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
It offers cost savings as it is generally cheaper than the competition.
The pricing of FortiGate Next Generation Firewall is competitive.
Fortinet tools like FortiGate are costly for us as a higher education institute in India.
 

Valuable Features

Fortinet FortiGate is a reliable, user-friendly security solution known for robust features, easy configuration, and competitive pricing.
FortiGate Firewall offers robust security, seamless integration, and user-friendly management, ensuring reliable cybersecurity across diverse environments.
WatchGuard Firebox provides intuitive management, robust security features, and scalability, making it ideal for small to medium businesses.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
330
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
ZTNA (5th), Unified Threat Management (UTM) (9th)
WatchGuard Firebox
Ranking in Firewalls
12th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (3rd)
 

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.4%, up from 0.2% compared to the previous year. The mindshare of WatchGuard Firebox is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Juan Solano - PeerSpot reviewer
Implementation improves efficiency and provides greater visibility over issues
One of the most valuable features of FortiGate Next Generation Firewall (NGFW) ( /products/fortigate-next-generation-firewall-ngfw-reviews ) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
20%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
17%
Comms Service Provider
11%
Hospitality Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The pricing of the FortiGate firewall is good. It offers cost savings as it is generally cheaper than the competition.
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
There should be more testing before releasing software since it can be a little buggy sometimes when new features com...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. WatchGuard Firebox and other solutions. Updated: April 2025.
849,600 professionals have used our research since 2012.