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Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Cloud Email (7th), Secure Email Gateway (SEG) (7th)
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Email Security (4th), Anti-Malware Tools (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.5%, up 1.9% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 2.1% mindshare, down 2.5% since last year.
Cloud Email
Anti-Malware Tools
 

Featured Reviews

AbdulHannan - PeerSpot reviewer
A reliable email security solution with deep integration capabilities and exceptionally strong support
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be a time-sensitive issue. If an email administrator receives a query from a recipient or end user about undelivered or suspicious emails, the ability to quickly and easily locate the email in question, along with details about why it wasn't sent, is crucial. We've faced difficulties in ensuring that our reporting system is efficient and delivers this information promptly for administrators to address the issue promptly. Another challenge we've experienced is complexity. The email security solution should ideally be user-friendly and intuitive and it should offer straightforward access to settings and features. We encountered situations where our users have found the tool overly complex and difficult to learn quickly. This ease of use and user-friendliness is something we believe could be improved in FortiMail.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is easy to install. The deployment takes about forty-five minutes."
"Content disarming and analysis are essential features in our email security setup"
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The most valuable feature is the advanced threat protection."
"The encryption features are most valuable to us."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The most valuable features are filtering and sandboxing."
"It's definitely scalable."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"We can migrate seamlessly without any disruptions to our operations."
"It offers great security against malware and other threats."
"The security features provided by Microsoft are robust."
 

Cons

"The dashboard could use improvement."
"Email sorting is missing from this solution."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"This solution is slow and it should be made faster."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"They could look at strengthening anti-spam with the newly observed domains."
"Some features, like encryption, are not available."
"The security features could be better."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"It would be helpful for customers if Plan 1 features were included with EOP."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
 

Pricing and Cost Advice

"When we're talking about pricing, other products have about the same price. That is normal."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I see how manageable and flexible the licenses are."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The price of this solution could be more competitive."
"Apart from the license fee for the solution, there are no additional costs."
"The product is bundled with Microsoft 365."
"The product's pricing is competitive for the US market."
"The price could be lower."
"The solution falls on the higher or more expensive side of the spectrum."
"The tool's pricing is excellent."
"It's a high price."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
7%
Hospitality Company
6%
Manufacturing Company
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost structure can vary for small and medium-sized enterprises as opposed to larger o...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be ...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving t...
What is your primary use case for Microsoft Exchange Online Protection?
I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from SharePoint and email spam protection and links.
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
831,265 professionals have used our research since 2012.