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Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Cloud Email (7th), Secure Email Gateway (SEG) (9th)
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Email Security (4th), Anti-Malware Tools (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.2%, down 2.2% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 2.2% mindshare, down 2.5% since last year.
Cloud Email
Anti-Malware Tools
 

Featured Reviews

AbdulHannan - PeerSpot reviewer
A reliable email security solution with deep integration capabilities and exceptionally strong support
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be a time-sensitive issue. If an email administrator receives a query from a recipient or end user about undelivered or suspicious emails, the ability to quickly and easily locate the email in question, along with details about why it wasn't sent, is crucial. We've faced difficulties in ensuring that our reporting system is efficient and delivers this information promptly for administrators to address the issue promptly. Another challenge we've experienced is complexity. The email security solution should ideally be user-friendly and intuitive and it should offer straightforward access to settings and features. We encountered situations where our users have found the tool overly complex and difficult to learn quickly. This ease of use and user-friendliness is something we believe could be improved in FortiMail.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content disarming and analysis are essential features in our email security setup"
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The most valuable feature is the advanced threat protection."
"It has the best feature for processed mail analysis."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The most valuable features are email ATB and Malware Analysis."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The product protects against malware."
"The scalability is pretty good; it does what it is supposed to do."
"The email policy configuration options in Microsoft EOP are satisfactory."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The pre-set policies and configuration analyzer are the most valuable features."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"It offers great security against malware and other threats."
 

Cons

"Email sorting is missing from this solution."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"They could look at strengthening anti-spam with the newly observed domains."
"I can't see the feedback to the FortiMail gateway."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"I think the implementation could be more streamlined."
"The solution must improve the user experience."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The tool's classification for bulk email is cumbersome."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The tool is not 100% stable."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
 

Pricing and Cost Advice

"I see how manageable and flexible the licenses are."
"The product's price is reasonable."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The price of this solution could be more competitive."
"It's on a subscribed basis."
"The tool's pricing is excellent."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"It's a high price."
"The product is expensive."
"Online Protection is fairly expensive."
"Apart from the license fee for the solution, there are no additional costs."
"The solution should reduce the cost."
"The product is bundled with Microsoft 365."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
7%
Hospitality Company
6%
Manufacturing Company
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost structure can vary for small and medium-sized enterprises as opposed to larger o...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be ...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
824,067 professionals have used our research since 2012.