

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
It is highly scalable, so I can give it a ten out of ten on that.
I would give it a high stability rating of nine out of ten.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
The pricing is reasonable.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
In the last three years, has resulted in no antivirus problems.
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiMail Cloud | 3.3% |
| SendGrid | 11.9% |
| MailChimp | 9.8% |
| Other | 75.0% |
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange Online Protection (EOP) | 1.1% |
| Microsoft Defender for Endpoint | 9.1% |
| F-Secure Total | 4.4% |
| Other | 85.4% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.
It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.
FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
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