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Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.2
Number of Reviews
18
Ranking in other categories
Cloud Email (7th), Secure Email Gateway (SEG) (9th)
Microsoft Exchange Online P...
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Email Security (3rd), Anti-Malware Tools (11th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 2.0%, down 2.2% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 2.3% mindshare, down 2.5% since last year.
Cloud Email
Anti-Malware Tools
 

Featured Reviews

AbdulHannan - PeerSpot reviewer
Sep 29, 2023
A reliable email security solution with deep integration capabilities and exceptionally strong support
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be a time-sensitive issue. If an email administrator receives a query from a recipient or end user about undelivered or suspicious emails, the ability to quickly and easily locate the email in question, along with details about why it wasn't sent, is crucial. We've faced difficulties in ensuring that our reporting system is efficient and delivers this information promptly for administrators to address the issue promptly. Another challenge we've experienced is complexity. The email security solution should ideally be user-friendly and intuitive and it should offer straightforward access to settings and features. We encountered situations where our users have found the tool overly complex and difficult to learn quickly. This ease of use and user-friendliness is something we believe could be improved in FortiMail.
Nov 22, 2022
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The most valuable features are email ATB and Malware Analysis."
"Content disarming and analysis are essential features in our email security setup"
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The encryption features are most valuable to us."
"The scanners with FortiMail are valuable."
"The most valuable feature is the advanced threat protection."
"The pre-set policies and configuration analyzer are the most valuable features."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Online Protection's most valuable feature is its admin interface."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"It is an easy solution."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
 

Cons

"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The product could be improved by extending reporting tools and adding options for notification."
"I can't see the feedback to the FortiMail gateway."
"The dashboard could use improvement."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The product's end-of-life cycle could be extended."
"The security features could be better."
"Some features, like encryption, are not available."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The solution must improve the user experience."
 

Pricing and Cost Advice

"It's on a subscribed basis."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The price of this solution could be more competitive."
"When we're talking about pricing, other products have about the same price. That is normal."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"You only have to purchase one license for multiple participants."
"The price of Microsoft Exchange Online Protection is reasonable."
"It's a high price."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The product is expensive."
"The pricing of the solution is reasonable."
"The tool's pricing is excellent."
"The solution is priced high and could be less expensive compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost structure can vary for small and medium-sized enterprises as opposed to larger o...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be ...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.