No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiMail Cloud vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (25th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.6%, up 3.1% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
SendGrid8.1%
Amazon WorkMail7.7%
Other80.6%
Cloud Email
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.8%
Proofpoint Email Protection6.8%
Microsoft Defender for Office 3656.3%
Other86.1%
Email Security
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is stable; this is a cloud-based solution with a data center, so if site one goes down then site two will continue, and it is always available."
"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The most valuable features are filtering and sandboxing."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"SonicWall Email Security uses multi-layer cloud security."
"SonicWall Email Security has benefited the company by preventing attacks, protecting us from threats such as ransomware and phishing, and notifying the IT team when phishing emails have been blocked."
"This solution provides very good email security that protects us against spamming and malware."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
 

Cons

"They could look at strengthening anti-spam with the newly observed domains."
"I can't see the feedback to the FortiMail gateway."
"Fortinet policies add an extra load to the endpoint."
"The throwback with Sophos is that it had a huge problem with spam."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"This solution is slow and it should be made faster."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"Updates could be released more frequently."
"SonicWall Email Security is scalable, but the price per license is expensive."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"The after-sale support needs improvement. They don't have representation in my country."
"I am not satisfied with phishing protection, as it falls completely under the email domain security."
"Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security."
"Overall, this is a solution that provides good security but at a very high cost."
 

Pricing and Cost Advice

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The price of this solution could be more competitive."
"When we're talking about pricing, other products have about the same price. That is normal."
"The product's price is reasonable."
"I rate the application’s pricing a five out of ten."
"We have a two-year license subscription and the price is very high."
"Our customers purchase the solution's yearly license."
"The platform offers a yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
900,051 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
9%
University
8%
Computer Software Company
8%
Comms Service Provider
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: May 2026.
900,051 professionals have used our research since 2012.