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Fortinet FortiMail Cloud vs SonicWall Email Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (25th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.4%, up 3.2% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.4%
SendGrid8.2%
Amazon WorkMail8.1%
Other80.3%
Cloud Email
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.8%
Proofpoint Email Protection6.3%
Microsoft Defender for Office 3655.7%
Other87.2%
Email Security
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet is good at providing security beyond our email solution assets."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"I am happy with the stability."
"We chose this solution because of the spam and virus scanners."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"Content disarming and analysis are essential features in our email security setup"
"It is a good solution and a good choice."
"Overall, I recommend this solution to other people."
"SonicWall Email Security uses multi-layer cloud security."
"This solution provides very good email security that protects us against spamming and malware."
"It is a very scalable solution."
"SonicWall Email Security has benefited the company by preventing attacks, protecting us from threats such as ransomware and phishing, and notifying the IT team when phishing emails have been blocked."
"The pricing for SonicWall Email Security is reasonable and budget-friendly."
"Setup was easy. It took about 30 minutes."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
 

Cons

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"I can't see the feedback to the FortiMail gateway."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"When it comes to security, this solution is not as efficient as other products."
"The product could be improved by extending reporting tools and adding options for notification."
"Email sorting is missing from this solution."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"Updates could be released more frequently."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"SonicWall Email Security is scalable, but the price per license is expensive."
"There could be definition updates included in the subscription."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
 

Pricing and Cost Advice

"I see how manageable and flexible the licenses are."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"You only have to purchase one license for multiple participants."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"When we're talking about pricing, other products have about the same price. That is normal."
"The product's price is reasonable."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"I rate the application’s pricing a five out of ten."
"Our customers purchase the solution's yearly license."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
"The platform offers a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
8%
Construction Company
8%
University
7%
Comms Service Provider
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: August 2026.
911,436 professionals have used our research since 2012.