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Globalscape EFT vs Sterling Commerce Connect:Direct comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Globalscape EFT
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.9%, up from 3.8% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Sterling Commerce Connect:Direct4.0%
Globalscape EFT3.9%
Other92.1%
Managed File Transfer (MFT)
 

Featured Reviews

RD
Software Developer at a computer software company with 1,001-5,000 employees
Seamless integration and enhanced automation streamline complex tasks while opportunities exist for improved batch file processing
The best feature of Globalscape EFT is that it has inbuilt encryption. We can use outside PGP encryption or we can use the inbuilt encryption as well, enabling us to do the encryption file transfer to the destinations. The other thing is that, by using the advanced workflow, we can make complex integrations for ease, and the workflow allows us to have alerts and everything by using email notifications through SMTP. We utilize the advanced automation capabilities, and we can also integrate to Azure. In one of the projects, we use Globalscape EFT as an intermediate integration and we use SAP BI where they send the files to Globalscape EFT. We take the files and push them to the banking system, where we get the response and return that back to the SAP system. Globalscape EFT can integrate with the Azure cloud systems as well. We can upload as many files as we can, and we can automate everything using SFTP software such as FileZilla, WinSCP, or any of the SFTP tools.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We definitely pay one-tenth of the cost as compared to our previous solution, and it is covering all the bases."
"By going with Globalscape, we have been able to decommission Sterling B2B Integrator, Connect Enterprise, MOVEit, and soon, ExaVault, and that has streamlined and standardized our processes, drastically, and has helped with cost savings."
"The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product."
"Looking at the product and being trained on it, I find Globalscape to be a great file transmission application."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."
"The solution's file transfer speed is quite high."
"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The most valuable feature of this solution is the security."
"The most valuable feature is that it provides 100% reliability for file transmission."
"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."
"The solution effectively reduced large transfer file transit time across global regions by over 50%."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
 

Cons

"There are a few issues with Globalscape EFT; if I'm transferring large batches, it takes them in threads, uploading 100 files at a time while the rest of the files will be in a queue system, and when comparing it with GoAnywhere, they can send more files at a time."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"GlobalSCAPE needs to provide training or seminars to show its capability to customers."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive in response time, the knowledge of tier-one agents, and the willingness to escalate to tier-two and three."
"Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there."
"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"If Globalscape has a higher number of tasks, performance issues will occur."
"Technical support is difficult to work with."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The user interface could be more user-friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface needs to be improved."
"The resources required for this tool are costly and not easily available in the market."
"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."
"The initial setup could be simpler and better."
 

Pricing and Cost Advice

"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
"We are paying around 30K per year."
"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
"The solution is reasonably priced in comparison to other products."
"A large factor in our decision to go with Globalscape was the price."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Healthcare Company
11%
Financial Services Firm
10%
Construction Company
9%
Financial Services Firm
31%
Construction Company
7%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise14
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
I never looked at the pricing for Globalscape EFT because it was at the management level where my line manager handled it. I was a team lead, so we only did the RFQs and everything. I never had a c...
What needs improvement with Globalscape Managed File Transfer?
Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interfac...
What is your primary use case for Globalscape Managed File Transfer?
Currently, I'm working on Globalscape EFT 2020. The usual use cases for Globalscape EFT that we are applying involve imports and data that we send from our organization to different vendors, and so...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

Globalscape GlobalSCAPE Managed File Transfer
No data available
 

Overview

 

Sample Customers

Information Not Available
HZMO, Bank of Communications
Find out what your peers are saying about Globalscape EFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: September 2026.
912,788 professionals have used our research since 2012.