Globalscape EFT vs Sterling Commerce Connect:Direct comparison

Globalscape EFT vs. Sterling Commerce Connect:Direct

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Globalscape EFT

Ranking in Managed File Transfer (MFT)

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Sterling Commerce Connect:D...

Ranking in Managed File Transfer (MFT)

7th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.8%, up from 3.5% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.1%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT) Mindshare Distribution
Product	Mindshare (%)
Sterling Commerce Connect:Direct	4.1%
Globalscape EFT	3.8%
Other	92.1%

Managed File Transfer (MFT)

Featured Reviews

reviewer2753700

Transmission Consultant at a tech vendor with 10,001+ employees

Flexibility has enhanced file control, though there is room for error prevention enhancement

Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interface needs improvement as it looks outdated. The auditing and reporting tools in Globalscape EFT need enhancement. The logs are an area that can be improved because sometimes you cannot find detailed logs for the problem you're working on or when encountering errors. The warning feature in Globalscape EFT needs improvement. When using the rule builder and building rules, it would be helpful to have warnings if code goes outside a certain place. For example, when using a loop and dragging activities up and down, sometimes if the code exits that loop, it runs for all setups and can cause problems. In one instance, while working on sending files from one folder to different vendors with different loops for every condition, the upload activity went out of the loop, resulting in all files being sent to the same vendor.

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reviewer1955103

Assistant Vice President at a financial services firm with 10,001+ employees

Has delivered robust secure file transfer with exceptional encryption features

Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."

"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."

"The automation of file transfers has increased our efficiency and effectiveness a lot, as they would with any other MFT system."

"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."

"The other solutions were cheaper, but they didn't give us the peace of mind to go to bed and know that we were going to have a good night of sleep, which we get with Globalscape EFT."

"If it weren't for Globalscape's automations, it would be a lot more difficult to use and it has been a blessing to have those features available to us to make our jobs a lot easier."

"We definitely pay one-tenth of the cost as compared to our previous solution, and it is covering all the bases."

"Globalscape EFT allows us to have global connections; for example, there are multiple connections using the same SFTP, so we can add a single tab where we can declare it as a global connection and use it in different exports or imports."

More Globalscape EFT pros

"Automation is the most valuable feature."

"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."

"Connect Direct offers Check Point functionality to ensure data integrity during transfers."

"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."

"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."

"The solution effectively reduced large transfer file transit time across global regions by over 50%."

"The most valuable feature is that it provides 100% reliability for file transmission."

"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."

More Sterling Commerce Connect:Direct pros

Cons

"In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive in response time, the knowledge of tier-one agents, and the willingness to escalate to tier-two and three."

"With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade."

"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."

"Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops."

"There are a few issues with Globalscape EFT; if I'm transferring large batches, it takes them in threads, uploading 100 files at a time while the rest of the files will be in a queue system, and when comparing it with GoAnywhere, they can send more files at a time."

"GlobalSCAPE needs to provide training or seminars to show its capability to customers."

"If Globalscape has a higher number of tasks, performance issues will occur."

"The stability of the solution is medium. There could be some improvements."

More Globalscape EFT cons

"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."

"Sometimes we face issues and can't figure out the cause of failures."

"The user interface needs to be improved."

"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."

"User interface is not user friendly."

"Technical support is difficult to work with."

"The user interface could be more user-friendly."

"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."

More Sterling Commerce Connect:Direct cons

Pricing and Cost Advice

"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."

"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."

"The solution is reasonably priced in comparison to other products."

"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."

"A large factor in our decision to go with Globalscape was the price."

"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."

"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."

"We are paying around 30K per year."

More Globalscape EFT pricing and cost advice

"The solution's licensing cost is too high."

"The price and licensing of Sterling Commerce Connect:Direct is expensive."

"Annual licensing fee."

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Top Industries

By visitors reading reviews

Healthcare Company

12%

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

Financial Services Firm

31%

Construction Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?

I never looked at the pricing for Globalscape EFT because it was at the management level where my line manager handled it. I was a team lead, so we only did the RFQs and everything. I never had a c...

What needs improvement with Globalscape Managed File Transfer?

What is your primary use case for Globalscape Managed File Transfer?

Currently, I'm working on Globalscape EFT 2020. The usual use cases for Globalscape EFT that we are applying involve imports and data that we send from our organization to different vendors, and so...

What is your experience regarding pricing and costs for Sterling Commerce Connect:Direct?

Sterling Commerce Connect:Direct is an expensive platform.

What needs improvement with Sterling Commerce Connect:Direct?

What is your primary use case for Sterling Commerce Connect:Direct?

The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.

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Product Reports

Globalscape EFT

Download Globalscape EFT product report

Sterling Commerce Connect:Direct

Download Sterling Commerce Connect:Direct product report

Also Known As

Globalscape GlobalSCAPE Managed File Transfer

No data available

Overview

Globalscape EFT enhances productivity through secure and location-independent data sharing. It features robust automation, integration with Windows and Linux, and a centralized interface for ease of use, making it ideal for seamless file transfer management and compliance.

Globalscape EFT specializes in secure file transfers between internal and external systems, supporting multiple encryption methods. It utilizes strong workflow automation and auditing tools, making it suitable for complex regulatory documentation. It integrates seamlessly with platforms like Salesforce for enhanced data management and is deployable both on-premises and cloud environments. Though it excels in many areas, improvements are needed in real-time collaboration and transfer speed for large files.

What are the key features of Globalscape EFT?

Location-Agnostic Data Sharing: Provides productivity tools for secure transfers regardless of user location.
Data Loss Prevention and PGP Encryption: Ensures secure data transmissions with enhanced protection.
Centralized Interface: Facilitates ease of use for file management and administration.
Powerful Automation: Streamlines complex workflows efficiently.
Advanced Workflow Engine: Supports challenging regulatory tasks.
Integration Options: Compatible with Windows, Linux, and systems like Salesforce.
Comprehensive Auditing Tools: Offers detailed insights into data management activities.

What benefits or ROI should users expect?

Enhanced Productivity: Facilitates efficient and secure file sharing.
Improved Compliance: Ensures adherence to regulatory requirements.
Streamlined Data Management: Automates processes for ease of operation.
Seamless System Integration: Connects with existing enterprise systems effortlessly.

Globalscape EFT is widely used in industries requiring secure data exchanges, such as finance and healthcare. Organizations utilize its event rules to automate workflows, connect with global financial networks, and meet compliance demands effectively. Its deployment flexibility supports both on-premises and cloud applications, catering to diverse operational environments.

Fortra

Sterling Commerce Connect:Direct offers robust security and encryption for fast, reliable file transfers across platforms. It supports large files and diverse protocols, integrating seamlessly with Sterling Control Center for real-time monitoring.

Known for its stability and scalability, Sterling Commerce Connect:Direct handles complex data transfer needs in banking and other sectors. Users value its integration capabilities, automation features, and flexibility with encryption. Checkpoint restart, advanced scheduling, and diverse deployment options enhance its reliability. While it supports EDI and XML automation, users identify the need for a reverse proxy in the DMZ and seek additional protocols. Licensing and setup complexity are noted, alongside a need for a more interactive GUI and improved technical support during American hours.

What are the key features of Sterling Commerce Connect:Direct?

Security and Encryption: Provides strong protection for data during transfer.
Checkpoint Restart: Ensures transfer recovery from failures without restarting.
Advanced Scheduling: Allows precise control over data transfer timing.
Real-Time Monitoring: Uses Sterling Control Center for instant status updates.
Protocol Support: Handles EBICS, EDI, XML, SFTP, FTPS, and more.

What benefits should users consider in their evaluations?

Data Transfer Reliability: Ensures consistent and secure file exchange.
Integration Capabilities: Allows seamless connection with diverse systems.
Scalability: Adapts to growing data transfer demands effectively.

In industries like finance and logistics, Sterling Commerce Connect:Direct facilitates secure transfers across platforms such as Linux, Windows, and mainframes. Organizations implement it for node-to-node data transmission, utilizing protocols including SFTP and FTPS. It enables protocol-based automated file transmission and EDI message interchange, crucial for complex tasks across sectors.

IBM

Sample Customers

Information Not Available

HZMO, Bank of Communications

Globalscape EFT vs. Sterling Commerce Connect:Direct