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Globalscape EFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Globalscape EFT
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.8%, up from 3.5% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.1%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Sterling Commerce Connect:Direct4.1%
Globalscape EFT3.8%
Other92.1%
Managed File Transfer (MFT)
 

Featured Reviews

reviewer2753700 - PeerSpot reviewer
Transmission Consultant at a tech vendor with 10,001+ employees
Flexibility has enhanced file control, though there is room for error prevention enhancement
Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interface needs improvement as it looks outdated. The auditing and reporting tools in Globalscape EFT need enhancement. The logs are an area that can be improved because sometimes you cannot find detailed logs for the problem you're working on or when encountering errors. The warning feature in Globalscape EFT needs improvement. When using the rule builder and building rules, it would be helpful to have warnings if code goes outside a certain place. For example, when using a loop and dragging activities up and down, sometimes if the code exits that loop, it runs for all setups and can cause problems. In one instance, while working on sending files from one folder to different vendors with different loops for every condition, the upload activity went out of the loop, resulting in all files being sent to the same vendor.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We definitely pay one-tenth of the cost as compared to our previous solution, and it is covering all the bases."
"Looking at the product and being trained on it, I find Globalscape to be a great file transmission application."
"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."
"By going with Globalscape, we have been able to decommission Sterling B2B Integrator, Connect Enterprise, MOVEit, and soon, ExaVault, and that has streamlined and standardized our processes, drastically, and has helped with cost savings."
"Globalscape EFT allows us to have global connections; for example, there are multiple connections using the same SFTP, so we can add a single tab where we can declare it as a global connection and use it in different exports or imports."
"The best feature of Globalscape EFT is that it has inbuilt encryption, and by using the advanced workflow, we can make complex integrations for ease, with alerts and email notifications through SMTP, along with the ability to integrate with Azure and automate everything using SFTP tools."
"The most valuable feature of this solution is the security."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The solution effectively reduced large transfer file transit time across global regions by over 50%."
"The product has been very stable."
"The most valuable feature is that it provides 100% reliability for file transmission."
"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
 

Cons

"If Globalscape has a higher number of tasks, performance issues will occur."
"Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there."
"With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade."
"The stability of the solution is medium. There could be some improvements."
"Globalscape EFT needs to improve system performance."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"GlobalSCAPE needs to provide training or seminars to show its capability to customers."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"Technical support is difficult to work with."
"The technical support is the number one problem."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The user interface could be more user-friendly."
"I do not have any notes for improvement."
"User interface is not user friendly."
"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
 

Pricing and Cost Advice

"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
"The solution is reasonably priced in comparison to other products."
"We are paying around 30K per year."
"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."
"A large factor in our decision to go with Globalscape was the price."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Healthcare Company
12%
Financial Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
Financial Services Firm
31%
Construction Company
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise14
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
I never looked at the pricing for Globalscape EFT because it was at the management level where my line manager handled it. I was a team lead, so we only did the RFQs and everything. I never had a c...
What needs improvement with Globalscape Managed File Transfer?
Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interfac...
What is your primary use case for Globalscape Managed File Transfer?
Currently, I'm working on Globalscape EFT 2020. The usual use cases for Globalscape EFT that we are applying involve imports and data that we send from our organization to different vendors, and so...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

Globalscape GlobalSCAPE Managed File Transfer
No data available
 

Overview

 

Sample Customers

Information Not Available
HZMO, Bank of Communications
Find out what your peers are saying about Globalscape EFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: August 2026.
910,564 professionals have used our research since 2012.