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Google Analytics vs Tealium Customer Data Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Analytics
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Web Analytics (3rd)
Tealium Customer Data Hub
Average Rating
8.6
Number of Reviews
14
Ranking in other categories
Tag Management (1st)
 

Mindshare comparison

While both are Marketing Applications solutions, they serve different purposes. Google Analytics is designed for Web Analytics and holds a mindshare of 10.1%, down 11.8% compared to last year.
Tealium Customer Data Hub, on the other hand, focuses on Tag Management, holds 40.0% mindshare, up 37.7% since last year.
Web Analytics
Tag Management
 

Featured Reviews

OP
Provides information to help identify, understand, and make use of our visitor traffic
Beginner users access the live help section a lot, because of how confusing it is, so it would not be bad if the function was located within the administration section. In addition, the “Not Provided” section tends to hide the entire data set, and it would not be bad if some of that information were available since it could be very useful.
Mihai Milea - PeerSpot reviewer
Used for tag management and its CDP capabilities
I really enjoy Tealium as a whole, including its tag management part and its CDP capability. I'll break it down into two parts. Tealium is the only tool available on the market for tag management designed properly for enterprise users. It already has a lot of ready-made integrations that you can customize according to your needs. Tealium's system combines tags with the concept of extensions. The way in which you can scope these extensions will allow you to greatly simplify your work when it comes to managing complex implementations. You could theoretically do the same things with Google tag manager. Generally, simple things are easier to do in Google Tag Manager. Very complicated things are done in a much easier, much smoother, and much more logical way Tealium compared to other tag management tools. Tealium is a complex tool. Although it's advertised as a no-code platform, that is really not the case. If you use your tag management system at a high enough level, you cannot rely just on the ready-made integrations and the out-of-the-box features. The same thing applies to Google Tag Manager. In many cases, you will also need to write code. However, Tealium allows you to deploy that code and control it throughout your implementation at a much more granular level, allowing you to do complicated things in a very streamlined fashion. For the Tealium CDP part, the tool has many ready-made integrations, and the concept of Webhooks allows you to integrate with pretty much anything else. The available consent manager integrations also make sending consent values across your entire tech stack much easier. It's part of the same platform and designed to be easily integrated with most consent management platforms. This consent integration feature is great for integration between your tag management and your CMP. You will still need to develop your own CMP or consent manager for extremely complicated scenarios. However, developing your own consent manager is much easier because Tealium has the consent manager API, which allows you to use a lot of ready-made functionality within your own code. The heavy lifting of that technical solution is handled through the API. For that sort of work, you need a developer. You won't be able to use someone who just analyzes data. You need someone technical who understands the JavaScript behind it to deliver this solution. It will be much quicker for a developer to deliver this solution using Tealium's APIs rather than coding everything from scratch and doing DevOps work to build the infrastructure. With Tealium, you can use your own infrastructure alongside Tealium's API. You need to write your own custom functionalities that you can integrate with Tealium's API capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization has improved because we have solid data that we can use to analyze the impact of our public policies."
"With Google Analytics, we obtain different metrics from all of the clients that enter our web environment."
"The User Explorer is a definite favorite because it allows us to pinpoint a user and check their entire journey through our website including all the events triggered and the pages visited."
"As an SEO and digital marketing professional, the two features I have found the most valuable about Google Analytics are the Acquisition tracking and the Goal tracking."
"It is packed with many of the same reports you'll find in high-priced solutions, especially concerning data relating to real-time visitor tracking."
"Tealium's ease of use and multiple out-of-the-box integrations set it apart from other tools."
"The tool offers a wide variety of extension stacks."
"The baseline creation of the tags is one of the tool's features that I like."
"The product's initial setup phase is very easy."
"The product's deployment phase is really easy."
"The product is super easy for anyone to learn."
"We can create our segments and users in a field. Creating segments in Tealium using AudienceStream is easier than using any other filter."
"The best thing about Tealium is that we can customize the tracking features."
 

Cons

"Beginner users access the live help section a lot, because of how confusing it is, so it would not be bad if the function was located within the administration section."
"They can improve their Android app."
"An area where I would like to see improvement in Google Analytics is the auto-syncing of functions in Google Tag Manager into Goal tracking."
"If you do not use JavaScript, you will be invisible to Google Analytics. If you have the option of JavaScript disabled in your browsers, you will be invisible to the data, since the tool will not be able to register you."
"The sampling of data is definitely a pain point since we don't have an actual understanding of the data."
"Sometimes, the statistics are not updated in real-time and it takes a little time. There are pages where it updates faster than others."
"Tealium AudienceStream does not support concurrent development."
"Some areas need attention in terms of improvements for the Tealium Customer Data Hub. For example, audience sizing could be improved because it can only process up to one lakh users per day when trying to get a historical audience. Improvements are also needed in areas like dashboarding. Although they have introduced new features like Audience Insights, there's still room for enhancement."
"Sometimes, the trace ID does not work properly."
"You can do anything you need with Tealium and reach your goals. You may face difficulty finding talents using this solution as it is new to market."
"Sometimes, the extensions do not load properly before and after events."
"In terms of the tool's real-time data capabilities, I think there are a few issues where improvements are required."
"We did have a couple of incidences where the CDN was possibly not resolving."
"In the UI, some data is not visible. I think improvements related to bug fixing are needed in the tool."
 

Pricing and Cost Advice

"The installation cost is really low and does not require a team with a super performance to run."
"Tealium's pricing can be expensive compared to others, but it's worth the investment due to its extensive features and capabilities."
"It's not as expensive as other tools."
"The tool's price is somewhere in the middle, meaning it is not too expensive and not too cheap either. The pricing model comes with flexibility."
"Tealium Customer Data Hub is an expensive solution, but it is not more expensive than Adobe."
"In Tealium, there is something called events, and the pricing is dependent on the event. You will be charged only if you have active data flowing it in and out."
"The price is based on event volume."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Financial Services Firm
15%
Computer Software Company
14%
Insurance Company
8%
Financial Services Firm
16%
Computer Software Company
13%
Insurance Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is your experience regarding pricing and costs for Tealium Customer Data Hub?
In Tealium, there is something called events, and the pricing is dependent on the event. You will be charged only if you have active data flowing it in and out. We try to do the development that my...
What needs improvement with Tealium Customer Data Hub?
Everything in Tealium is pre-built, and it is customizable to play around with the data. The data that I get has little room to be enriched or modified. A little bit of coding would be helpful, esp...
What is your primary use case for Tealium Customer Data Hub?
My company is into CDP tools. Based on user behavior, my company chooses the next best action that needs to be done. All the data my company has, even before we had Adobe or some other different sy...
 

Overview

 

Sample Customers

Air Show Buzz, AlfaStrakhovanie, Amari, Global Tech LED, Klarna, La Tienda, Nissan Motor Company, Rasmussen College, Shoes of Prey, Twiddy
L.L. Bean, Tripping.com, Charter Communications, Lincoln Financial Group, Citrix, Luxottica, Electronic Arts, HARMAN International, ALM Media, American Eagle, Ancestry.com, Brand New Day
Find out what your peers are saying about Snowflake Computing, Amplitude, Google and others in Web Analytics. Updated: February 2025.
838,713 professionals have used our research since 2012.