Google App Engine and Salesforce Platform compete in cloud service domains, focusing on rapid development and CRM capabilities, respectively. Salesforce has the upper hand in user satisfaction due to its comprehensive features, despite Google App Engine's competitive pricing.
Features: Google App Engine provides auto-scaling, integrated developer tools, and extensive API offerings. Salesforce Platform distinguishes itself with CRM functionalities, customizable workflows, and robust third-party integrations.
Room for Improvement: Google App Engine could improve personalized customer service, offer more flexibility in services, and expand integration options. Salesforce Platform needs enhancements in initial cost structures, further development of ease of use, and optimization for scaling costs.
Ease of Deployment and Customer Service: Salesforce Platform provides straightforward deployment and extensive support options, benefiting customers throughout the process. Google App Engine facilitates developer-friendly deployment but lacks personalized customer service, where Salesforce excels.
Pricing and ROI: Google App Engine offers competitive pricing with pay-as-you-go models, minimizing upfront costs for budget-conscious projects. Salesforce Platform involves higher initial costs but promises substantial ROI through long-term business value and adaptability.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Salesforce's scalability was not a problem.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Google App Engine is a Platform-as-a-Service (Paas) provider that equips web application developers with all the resources and tools that they need to develop, test, and run their applications on Google's infrastructure. Everything is built into the kit, so with one download of the SDK, you'll be well on your way to first-rate apps.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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