GoToWebinar vs Zoom Workplace Business comparison

Why PeerSpot?

GoTo and Zoom Video Communications are both solutions in the Virtual Meetings category. GoTo is ranked #16, while Zoom Video Communications is ranked #1 with an average rating of 8.8. GoTo holds a 1.9% mindshare in VM, compared to Zoom Video Communications’s 5.9% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

1,416 Views
1,388 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 234 Zoom Workplace Business reviews

11,754 Views
11,049 Comparison Views

95% willing to recommend

GoToWebinar

Zoom Workplace Business

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 8, 2026

GoToWebinar and Zoom Workplace Business compete in the webinar and workplace collaboration arenas. Zoom appears to have the upper hand with its all-encompassing workplace solutions and diverse functionality, compared to GoToWebinar's focus on large webinars.

Features: GoToWebinar is praised for detailed analytics, attendee engagement tools, and robust webinar hosting. Zoom Workplace Business provides video conferencing, chat, file sharing, and integration with platforms like Microsoft Office for seamless workplace communication.

Room for Improvement: GoToWebinar requires enhancements in everyday collaboration features and integration flexibility. Zoom Workplace Business could improve in customizing large webinar features and refining its webinar-centric tools.

Ease of Deployment and Customer Service: GoToWebinar facilitates an intuitive setup for webinars with dedicated support. Zoom Workplace Business offers a comprehensive deployment model with stellar customer service, supporting various integrations for complex environments.

Pricing and ROI: GoToWebinar requires significant upfront investment, leading to potential high ROI for large webinars. Zoom Workplace Business, priced similarly, offers extensive functionality, indicating wider ROI potential across business activities.

To learn more, read our detailed GoToWebinar vs. Zoom Workplace Business Report (Updated: September 2026).

Buyer's Guide

GoToWebinar vs. Zoom Workplace Business

September 2026

Download the complete report

Helped 915,383 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

16th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

234

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 1.9%, down from 2.0% compared to the previous year. The mindshare of Zoom Workplace Business is 5.9%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Zoom Workplace Business	5.9%
GoToWebinar	1.9%
Other	92.2%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

Read full review

Yifate Yusuf

Team Lead at GE

Unified communication has transformed our collaboration and consistently boosts project delivery

The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"The interface is browser-based and simple, which is an advantage over other solutions."

"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."

"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."

"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."

"Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

More GoToWebinar pros

"The solution is easy to set up."

"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."

"The initial setup was easy for me; you go online and install it and it's done."

"Zoom is the most stable of these solutions that I have tested over the past three years."

"Zoom is enormously easier to use than Webex."

"There are many valuables features of Zoom: the visibility is very good, the ability to see everyone that is talking and the indication spotlight of who the primary speaker is are helpful, the solution is interactive with participants able to raise their hand, comment, and give gestures such as thumbs up or down, there is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, there is easy scheduling, and overall ease of use."

"The Mozilla extension is useful to schedule meetings."

"I have found Zoom to have all the functions that I need, and the solution is easy to use."

More Zoom Workplace Business pros

Cons

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."

"The technical support is quite bad."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"It's a little pricier than the others."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The sharing of cameras is limited to meeting organizers."

"There are some features that are lacking."

"The video side should be improved, especially if too many people log in at once."

"The pricing of the product could be lowered a bit."

"Maybe taking some steps over reducing bandwidth usage in case of video conference could be good."

"Zoom could improve by increasing the time limitation in the free version."

"The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear."

"One thing I do wish was that there was more visibility. Sometimes I have to click into a reply-all to find out who is in the meeting and whether they've accepted or not."

"While Zoom calls are great for talking and chatting, they often lack follow-up on action items and collaboration. Most of the time, it's just talking and listening without much progress. There's a missing piece in these tools. About 90 percent of those calls could be replaced by other tools that focus more on the deliverables that make a real impact rather than just being another wasted meeting. It doesn't improve collaboration."

More Zoom Workplace Business cons

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."

"The cost for Zoom is reasonable."

"The cost of Zoom has led me to use WeChat, instead."

"Licensing fees are paid on a yearly basis."

"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."

"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."

"We generally have a strict budget so the pricing for Zoom is reasonable."

"Zoom is free."

More Zoom Workplace Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

915,383 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

20%

Construction Company

13%

Manufacturing Company

12%

Government

Outsourcing Company

12%

Construction Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	102
Midsize Enterprise	33
Large Enterprise	112

Questions from the Community

Ask a question

Earn 20 points

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What is your experience regarding pricing and costs for Zoom?

I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.

See all answers

What needs improvement with Zoom?

I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.

See all answers

Comparisons

Webex vs GoToWebinar

Compared 17% of the time

ReadyTalk vs GoToWebinar

Compared 9% of the time

PGi GlobalMeet vs GoToWebinar

Compared 7% of the time

3CX Live Chat vs GoToWebinar

Compared 7% of the time

GoToMeeting vs GoToWebinar

Compared 7% of the time

More GoToWebinar Competitors

Microsoft Teams vs Zoom Workplace Business

Compared 7% of the time

Blackboard Learning Management vs Zoom Workplace Business

Compared 6% of the time

Skype for Business vs Zoom Workplace Business

Compared 6% of the time

Webex vs Zoom Workplace Business

Compared 5% of the time

Cisco TelePresence vs Zoom Workplace Business

Compared 3% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

GoToWebinar

September 2026

Download GoToWebinar product report

Buyer's Guide

Zoom Workplace Business

September 2026

Download Zoom Workplace Business product report

Overview

GoToWebinar is a web conferencing tool that supports scheduling, recording, audience engagement, and reporting for webinars and training sessions.

Designed for hosting online meetings, GoToWebinar facilitates educational and training seminars with features like screen sharing and polls. It is recognized for its API integration and reliable performance, handling large audiences with ease. Users benefit from immediate access to recordings and simple registration processes, although some users find customization options limited and support lacking.

What are the key features of GoToWebinar?

Easy Scheduling: Offers recurring sessions and immediate availability of recordings.
Audience Engagement: Utilizes polls and quizzes to enhance interaction.
API Integration: Provides seamless connection to other tools.
Reliable Performance: Maintains clear audio even on low bandwidth.
Activity Reports: Extractable reports for analysis.
Browser-based Interface: Ensures a smooth experience with large audiences.

What benefits should users expect when evaluating GoToWebinar?

Enhanced Interaction: Features like drawing and polls boost engagement.
Efficient Communication: Supports both internal and external meetings.
Adaptability: Quickly adjusts to increased online activity.
User-friendly Environment: Customization and easy presenter switching.

In specific industries, GoToWebinar is widely used for hosting educational webinars and technical training sessions. Organizations integrate this tool for client and customer interactions, making it a preferred choice for companies adapting to remote operational needs during global shifts in digital communication.

GoTo

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

GoToWebinar vs. Zoom Workplace Business

September 2026

Free Report: GoToWebinar vs. Zoom Workplace Business

Find out what your peers are saying about GoToWebinar vs. Zoom Workplace Business and other solutions. Updated: September 2026.

DOWNLOAD NOW

915,383 professionals have used our research since 2012.

See our GoToWebinar vs. Zoom Workplace Business report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.