No more typing reviews! Try our Samantha, our new voice AI agent.

GoToWebinar vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.1%, up from 2.0% compared to the previous year. The mindshare of Zoom Workplace Business is 7.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.4%
GoToWebinar2.1%
Other90.5%
Virtual Meetings
 

Featured Reviews

KS
Automation Solutioning Leader at IBM
Web conferencing solution that can host hundreds of users without disruption
This solution allows the presenter to share their screen and draw on the screen to assist in explanations. You can create polls and quizzes to make it more interactive and to ensure that people understand what is being discussed and presented. I use this solution in my personal capacity.  This…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"The interface is browser-based and simple, which is an advantage over other solutions."
"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."
"Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."
"Scalability is good as you can host webinars with hundreds of participants without any lagging."
"Zoom is a very nice product, and we use it regularly."
"I recommend Zoom for its ability to host webinars and collaborative tools."
"The most valuable feature is how stable Zoom is; compared to other collaboration tools, I haven't seen Zoom crash often."
"The setup is simple, it only takes a few minutes and you can do it by yourself."
"The screen-sharing capabilities are very good."
"I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation."
"Zoom has become a straightforward solution and is valuable for various meeting types."
"A light application that has many features."
 

Cons

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."
"It's a little pricier than the others."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The technical support is quite bad."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The sharing of cameras is limited to meeting organizers."
"If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today."
"The technical support is very bad."
"The support is something that we are not fully satisfied with, and it can get better."
"Zoom could improve by increasing the time limitation in the free version."
"For me, the only thing I'd suggest is to make the pricing more affordable."
"Zoom security could be improved."
"The technical support is very bad. If one is using Zoom SDK for building up his internal tool, then the support he can expect on a Mac OS is very bad."
"I can't speak to any aspect that needs improvement."
 

Pricing and Cost Advice

"This is a free solution."
"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"We use the free version of the product. We utilize it only three to four times a month."
"We are using the free version of Zoom."
"Zoom can be used for free."
"We have to pay for the product's license."
"I am using the free version."
"The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable."
"The version I am using of Zoom is free."
"Zoom has a less expensive subscription than other solutions such as Cisco Webex."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
899,324 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Government
9%
Manufacturing Company
9%
Comms Service Provider
7%
Performing Arts
10%
Construction Company
9%
Financial Services Firm
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about GoToWebinar vs. Zoom Workplace Business and other solutions. Updated: June 2026.
899,324 professionals have used our research since 2012.