GoToWebinar vs Zoom comparison

GoTo and Zoom Video Communications are both solutions in the Virtual Meetings category. GoTo is ranked #23, while Zoom Video Communications is ranked #1 with an average rating of 8.3. GoTo holds a 2.1% mindshare in VM, compared to Zoom Video Communications’s 11.9% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

235 Views
172 Comparison Views

100% willing to recommend

Zoom

Read 207 Zoom reviews

6,822 Views
1,299 Comparison Views

94% willing to recommend

GoToWebinar

Zoom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToWebinar and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoToWebinar vs. Zoom Report (Updated: January 2025).

Buyer's Guide

GoToWebinar vs. Zoom

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

23rd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Number of Reviews

207

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.1%, up from 1.7% compared to the previous year. The mindshare of Zoom is 11.9%, down from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"The interface is browser-based and simple, which is an advantage over other solutions."

"The installation was easy."

"The product is easy to use."

"The solution is easy to set up."

"It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration."

"The most valuable feature of Zoom is user-friendliness."

"It is very quick to get a meeting started."

"The most valuable feature of Zoom is the webinars."

"Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx."

More Zoom pros

Cons

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"The sharing of cameras is limited to meeting organizers."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better."

"I would appreciate it if the updates weren't so frequent."

"How they have the gallery aligned when someone is sharing a screen isn't ideal right now. If there were more options on how to arrange it, would be ideal."

"Additional end-user features like polling would be beneficial."

"Technical support is in need of improvement."

"It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not."

"The voice quality could improve, and there are issues with the background."

"Zoom's stability is an area with certain shortcomings that need improvement."

More Zoom cons

Pricing and Cost Advice

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"I am making yearly payments. So, I am paying 250 USD a year."

"We use the free version of the product. We utilize it only three to four times a month."

"I use the tool's free version."

"There is a subscription to use the solution."

"The pricing is reasonable."

"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."

"I have been using the free version of Zoom."

"In the basic version, there is a 40-minute time limit on group meetings."

More Zoom pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

92%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.

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Comparisons

Microsoft Teams vs GoToWebinar

Compared 100% of the time

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Webex vs Zoom

Compared 30% of the time

Skype for Business vs Zoom

Compared 25% of the time

TeamViewer vs Zoom

Compared 10% of the time

GoToMeeting vs Zoom

Compared 9% of the time

ON24 Platform vs Zoom

Compared 8% of the time

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Product Reports

Buyer's Guide

GoToWebinar

January 2025

Download GoToWebinar product report

Buyer's Guide

Zoom

November 2024

Download Zoom product report

Learn More

GoTo

Video not available

Zoom Video Communications

Overview

Web conferencing SaaS for larger webinars

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

GoToWebinar vs. Zoom

January 2025

Free Report: GoToWebinar vs. Zoom

Find out what your peers are saying about GoToWebinar vs. Zoom and other solutions. Updated: January 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.