Netsurion and Huntress Managed EDR compete in the managed endpoint detection and response category. Netsurion appears to have the upper hand in providing comprehensive managed services and reporting, while Huntress stands out for its real-time alerting capabilities and efficient SOC operation.
Features: Netsurion's standout features include its SIEM capabilities, comprehensive weekly threat reports, and managed service options for companies lacking dedicated security officers. Huntress excels with real-time alerts, proactive threat hunting, and a 24/7 operational SOC, which efficiently reduces noise and highlights actionable threats.
Room for Improvement: Netsurion users experience challenges with agent deployment and report generation, with suggestions for improved dashboard responsiveness and search functionalities. Huntress, despite its user-friendly interface, could enhance reporting capabilities and integration with existing AV solutions, along with offering more automated remediation options and improved API functionalities.
Ease of Deployment and Customer Service: Netsurion offers on-premises and hybrid deployment options, catering to businesses with specific infrastructure needs. Their customer support is well-regarded, though time zone differences can sometimes delay response times. Huntress offers flexible deployment across cloud environments, with commendable customer service noted for responsiveness and adaptability, despite some cross-time zone communication issues.
Pricing and ROI: Netsurion's pricing is higher than some competitors but aligns with the value of its managed services, providing significant ROI by replacing full-time security roles. Huntress is competitively priced, appealing especially to SMBs, with a fair pricing model that balances cost-effectiveness with the features provided. Both solutions help reduce operational costs by minimizing the need for additional in-house security resources.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.
Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.
What are some key features of Netsurion?Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.
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