Hyland OnBase vs OpenText ProVision comparison

Hyland and OpenText are both solutions in the Business Process Management (BPM) category. Hyland is ranked #19 with an average rating of 7.7, while OpenText is ranked #46. Hyland holds a 0.3% mindshare in BPM, compared to OpenText’s 0.3% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 66% of OpenText users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

364 Views
235 Comparison Views

100% willing to recommend

OpenText ProVision

Read 3 OpenText ProVision reviews

223 Views
136 Comparison Views

66% willing to recommend

Hyland OnBase

OpenText ProVision

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText ProVision and Hyland OnBase are competitive products in the enterprise content management space. OpenText ProVision gains an edge with its customer support and cost-effectiveness, while Hyland OnBase offers more advanced functionality and integration features.

Features: OpenText ProVision offers robust process modeling, effective documentation capabilities, and an overview of strategic business architecture. Hyland OnBase provides advanced document management, robust workflow automation, and a scalable architecture suitable for extensive document-centric process automation.

Ease of Deployment and Customer Service: OpenText ProVision provides straightforward deployment and configuration flexibility, supported by responsive customer service. Hyland OnBase distinguishes itself with comprehensive training resources and professional services, offering an enhanced onboarding experience.

Pricing and ROI: OpenText ProVision is recognized for a lower initial setup cost, with a clear ROI due to efficient business process mapping. Hyland OnBase, despite a higher setup cost, offers a comprehensive ROI through long-term cost savings and improved process efficiencies.

To learn more, read our detailed Hyland OnBase vs. OpenText ProVision Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. OpenText ProVision

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

19th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

OpenText ProVision

Ranking in Business Process Management (BPM)

46th

Average Rating

6.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (28th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. The mindshare of OpenText ProVision is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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reviewer1944672

Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees

Good attribute attachment but problems with collaboration

I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very developed and we are not taking full advantage of its functionalities."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"I like the cloud and its integrability."

"The product's initial setup phase is not difficult."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

"The stability of the product is very good."

"All the features come as part of a standard license."

"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."

Cons

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The migration is a bit difficult in the tool."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

More Hyland OnBase cons

"OpenText ProVision's collaboration management is quite complicated and difficult to use."

"Lacks the ability to have your own in-house developments."

"Integrating with or interfacing with other tools like data management tools would be very helpful."

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Energy/Utilities Company

20%

Financial Services Firm

17%

Construction Company

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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Comparisons

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Compared 20% of the time

OpenText Documentum vs Hyland OnBase

Compared 15% of the time

SharePoint vs Hyland OnBase

Compared 13% of the time

IBM FileNet vs Hyland OnBase

Compared 11% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

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Visio vs OpenText ProVision

Compared 100% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

Business Process Management (BPM)

April 2025

Download OpenText ProVision product report

Also Known As

OnBase

Metastorm ProVision

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

OpenTextâs MIM (formerly Metastorm Integration & Managed File Transfer) solution provides a single platform for you to manage both batch and real-time, system-based integrations and processes complete with an audit trail to ensure operational success. With OpenText MIM, your organization can: Track high volume transaction and data transfers and file content from a centralized dashboard Ensure corporate data and auditing compliance requirements Enhance agility and visibility into end-to-end process activities at the system, data and human interaction levels Tie legacy systems into new SOA environments Simplify interactions with your existing legacy systems and data by integrating them into your improved business processes

OpenText

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration

Buyer's Guide

Hyland OnBase vs. OpenText ProVision

April 2025

Free Report: Hyland OnBase vs. OpenText ProVision

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