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IBM Public Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Public Cloud
Ranking in PaaS Clouds
13th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
IoT Platforms (6th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
90
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of November 2024, in the PaaS Clouds category, the mindshare of IBM Public Cloud is 3.4%, down from 5.7% compared to the previous year. The mindshare of Salesforce Platform is 3.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Shivakumar Kuppannan - PeerSpot reviewer
Feb 3, 2023
No hidden charges, 100% stable, and allows us to have bare metal servers for dedicated workload
It pretty much has all the features. There are many applications and features, and because of that, we need to walk through or study all the material and do hands-on. We need clear documentation or support for using IBM Public Cloud. The UI is fine, and everything else in terms of usability and configuring the cloud is also fine. The only thing is that when we're stuck or get an error, we need some technical support. Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud.
ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"It is a scalable product. You can scale it up and down."
"An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud."
"I've found the stability to be excellent. The performance is good."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"It's straightforward, has a good environment and is cost-effective."
"It has definitely improved how we function."
"Its stability, performance, and usability are most valuable."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"The stability has been great."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"It works beautifully. I haven't had any errors."
 

Cons

"Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
"The initial setup and the pricing are areas that need improvement."
"It could be more secure."
"It will be challenging to implement if you do not have any experience."
"Support could be improved."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"There is not a lot of support for this solution, which is something that needs to be improved."
"UI needs to be more intuitive and user friendly."
"The marketing automation needs improvement."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"I think the search needs to be improved so as to allow for a broader keyword search."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a nine out of ten."
"The price of IBM Cloud is very cheap compared to competitors AWS and Azure."
"IBM Public Cloud is pretty cheap. They have an ongoing free tier that basically won't expire, so as long as your solution is small enough, you can have a test set that you can use for demos, which will cost you almost nothing."
"We are using the trial version of this solution, so we have not paid anything."
"IBM has a lesser price compared to other cloud service providers like Azure and AWS."
"Pricing is not as fair as Amazon or Azure."
"It pretty much has a standard price. There is no hidden price with IBM Public Cloud."
"The licensing fees are straightforward and predictable."
"The solution is fairly priced."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is expensive. Licensing is on an annual basis."
"The product's additional features can be expensive."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"It is very expensive. Its licensing is on a monthly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
12%
Financial Services Firm
12%
Educational Organization
8%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
What needs improvement with IBM Cloud?
The front end is not pervasive, so it is very difficult get the status of your current services or account from a mobile device.
What do you like most about IBM Public Cloud?
The most valuable feature of IBM Public Cloud is the AI integrations.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

IBM Bluemix
Salesforce1, Force.com, Salesforce App Cloud
 

Learn More

 

Overview

 

Sample Customers

Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
ADP
Find out what your peers are saying about IBM Public Cloud vs. Salesforce Platform and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.