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IBM Resilient vs Swimlane comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
9th
Average Rating
7.4
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
Swimlane
Ranking in Security Orchestration Automation and Response (SOAR)
17th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 2.9%, down from 3.0% compared to the previous year. The mindshare of Swimlane is 3.8%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Mar 15, 2023
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
Srikanth Nuthalapati - PeerSpot reviewer
Jan 30, 2023
Great support, scalable, and easier to code
The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a whole, the product is stable...Technical support is very good."
"The solution is very easy to use."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is reliable in our usage."
"The solution is easy to use."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It's really simple and has a flexible interface."
"It provides us with a single portal for our logs from different solutions."
"The most valuable feature of the solution is the support."
"The technical support from Swimlane is very good."
 

Cons

"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The response time of the support is an area of concern where improvements are required."
"IBM Resilient is quite complex, including its configuration."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"Its price needs improvement."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The ability to analyze incidents needs to be improved in the solution."
"We faced a lot of issues with the product’s stability."
"The stability of the solution has room for improvement."
"The initial setup and deployment are complex."
 

Pricing and Cost Advice

"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What do you like most about Swimlane?
It provides us with a single portal for our logs from different solutions.
What needs improvement with Swimlane?
We faced a lot of issues with the product’s stability. Sometimes we find bugs in the plug-ins. We experience some latency when we have a huge amount of data.
What is your primary use case for Swimlane?
I use the solution for receiving alerts and case creation. It is used as a ticketing system.
 

Learn More

Video not available
 

Overview

 

Sample Customers

Golden Living, Health Equity, USA Funds
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about IBM Resilient vs. Swimlane and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.