IBM SevOne Network Performance Management (NPM) and NinjaOne are two popular network management solutions. User reviews indicate NinjaOne is preferred overall due to its robust feature set and perceived value.
Features: IBM SevOne NPM offers comprehensive performance monitoring, real-time analytics, and detailed reporting. NinjaOne provides strong integration capabilities, ease of use, and intuitive navigation.
Room for Improvement: IBM SevOne NPM needs better customization options, a more modern design, and improved scalability. NinjaOne requires more advanced reporting features, enhanced security measures, and greater depth in monitoring capabilities.
Ease of Deployment and Customer Service: IBM SevOne NPM deployment is complex and time-consuming, with responsive customer support. NinjaOne deployment is straightforward, and users consistently state that customer service is excellent.
Pricing and ROI: IBM SevOne NPM is more expensive with a slower ROI. NinjaOne is considered cost-effective with a quicker return on investment.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
It is suitable for small, medium, and enterprise-level companies.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
I would rate the stability a ten out of ten.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Every month, every quarter, I see new features, and it is always evolving.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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