IFS Cloud Platform vs Oracle WebCenter comparison

IFS and Oracle are both solutions in the Customer Experience Management category. IFS is ranked #7 with an average rating of 7.8, while Oracle is ranked #33. IFS holds a 2.4% mindshare in CEM, compared to Oracle’s 0.9% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

132 Views
72 Comparison Views

87% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

35 Views
31 Comparison Views

70% willing to recommend

IFS Cloud Platform

Oracle WebCenter

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Executive SummaryUpdated on Feb 4, 2025

Oracle WebCenter and IFS Cloud Platform are competitors in the enterprise software domain, each with unique strengths. IFS Cloud appears to have the upper hand due to its extensive ERP capabilities and favorable ROI, appealing for full-scale business integration.

Features: Oracle WebCenter is recognized for its content management, portal capabilities, and user interface, making it a suitable choice for organizations focusing on digital experience. IFS Cloud Platform stands out with its ERP, Enterprise Asset Management (EAM), and Field Service Management (FSM) functionalities. The platform's user-friendly interface, strong analytics capabilities, and integration flexibility make it a compelling option for various industries.

Room for Improvement: Oracle WebCenter could improve on integrating better with non-Oracle products and simplifying deployment to match cloud-based solutions. Documentation and user interface might also be enhanced for ease of access. IFS Cloud, while comprehensive, could benefit from streamlining some of its complex functionalities. Further enhancement in customization flexibility and reducing system complexity might improve user adaptability.

Ease of Deployment and Customer Service: Oracle WebCenter traditionally relies on established deployment practices, supported by thorough documentation. In contrast, IFS Cloud leverages its cloud-based delivery model, adding flexibility and scalability, ideal for businesses needing swift adjustments. Both platforms provide extensive customer support, but IFS Cloud's focus on customer education may provide an advantage in facilitating smoother deployment transitions.

Pricing and ROI: Oracle WebCenter's specialized content management can lead to higher initial costs, while IFS Cloud Platform is often seen as delivering better ROI through its comprehensive functionality against less financial commitment over time. The extensive features and adaptability of IFS Cloud make it an attractive investment option when considering long-term benefits and total cost of ownership. Specific pricing details are typically customized based on organizational needs.

To learn more, read our detailed IFS Cloud Platform vs. Oracle WebCenter Report (Updated: March 2025).

Buyer's Guide

IFS Cloud Platform vs. Oracle WebCenter

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in Customer Experience Management

7th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

CRM (21st), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)

Oracle WebCenter

Ranking in Customer Experience Management

33rd

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Web Content Management (8th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of April 2025, in the Customer Experience Management category, the mindshare of IFS Cloud Platform is 2.4%, up from 1.9% compared to the previous year. The mindshare of Oracle WebCenter is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Experience Management

Featured Reviews

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The platform is reliable and stable."

"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."

"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."

"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."

"The most valuable feature is the distribution module."

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."

"The product is quite flexible."

"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."

More IFS Cloud Platform pros

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"Integration within the solution is very good."

"A great solution for storing and searching large volumes of documents with easy access."

"WebCenter's interface is very user-friendly."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"Oracle integrates well with other products to cover Big Data."

Cons

"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."

"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."

"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."

"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."

"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."

"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."

"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."

"Technical support could be improved."

More IFS Cloud Platform cons

"WebCenter requires a lot of design effort to upload content to our regular system."

"Does not seem to be totally compatible with Windows 10 as of our current version."

"The speed of the backup should be enhanced."

"This solution needs to support translation into the Arabic language."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"Its functions need more stability."

"I would like them to add more Web 2.0 features."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

Pricing and Cost Advice

"It is better to buy implementation services from IFS than from partners"

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

"We pay for a license to use the solution, which is not very expensive."

"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."

"The product is reasonably priced."

"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

"There are varying license levels that you can purchase."

"There's an additional yearly cost for support."

More IFS Cloud Platform pricing and cost advice

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

"The price needs to be lowered."

"WebCenter's pricing is on the higher side."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

10%

Government

Energy/Utilities Company

Real Estate/Law Firm

10%

Computer Software Company

Financial Services Firm

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

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What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

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What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

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Comparisons

SAP ERP vs IFS Cloud Platform

Compared 21% of the time

IBM Maximo vs IFS Cloud Platform

Compared 13% of the time

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

Compared 12% of the time

SAP S/4HANA vs IFS Cloud Platform

Compared 11% of the time

ServiceNow vs IFS Cloud Platform

Compared 7% of the time

More IFS Cloud Platform Competitors

Oracle Content Management vs Oracle WebCenter

Compared 32% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 20% of the time

SharePoint vs Oracle WebCenter

Compared 17% of the time

IBM FileNet vs Oracle WebCenter

Compared 11% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 11% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

March 2025

Download IFS Cloud Platform product report

Buyer's Guide

Oracle WebCenter

March 2025

Download Oracle WebCenter product report

Also Known As

IFS Applications, Assyst, IFS Cloud

WebCenter, FatWire

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

IFS Cloud Platform vs. Oracle WebCenter

March 2025

Free Report: IFS Cloud Platform vs. Oracle WebCenter

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