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Inflectra Rapise vs Pega Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Inflectra Rapise
Ranking in Robotic Process Automation (RPA)
39th
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Test Automation Tools (22nd), AI Quality Assurance (4th)
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.5% compared to the previous year. The mindshare of Inflectra Rapise is 1.0%, up from 0.4% compared to the previous year. The mindshare of Pega Robotic Process Automation is 1.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.2%
Pega Robotic Process Automation1.8%
Inflectra Rapise1.0%
Other92.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
WIllWorley - PeerSpot reviewer
Software Consultant at The New Humanitarian
The tool needs to improve in the areas of security, though it is a versatile product
Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.
reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our workforce has limited capacity, and by adding this solution we can increase the amount of work coming in without adding to our workforce."
"It provides, not only hard benefits, but also soft benefits, leaving the human mind free of all voluminous repetitive tasks so workers can do the work that they are intended to do, which is thinking."
"Automation Anywhere has helped us with efficiency and accuracy."
"Our developers love it. It is fairly simple to use. Sometimes, we are able to even bring people on fairly quickly, like interns, and have them use the software. Then, we are able to see some real benefit out of it fairly quickly."
"Automation Anywhere provides the best feature to make a software bot for processes."
"The most valuable feature is the ability to transform data into clusters."
"It improved the task performance at a team level and improved productivity."
"The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices."
"It's pretty straightforward to set up."
"The first time I used Rapise I completed the automation scripts for a full application in a day and I was shocked how easy it was."
"The most valuable feature of the solution is its versatility."
"We always use the product for end-to-end automation test cases."
"The scripting of this tool is easy and user friendly."
"Rapise is a good automation tool that's easy to use and learn, and you can share scripts as a team, which is very helpful."
"It's incredible but the support and maintenance of Inflectra Rapise's scripts is less than 30% of the effort that was involved in maintaining Selenium, it is very easy and this is the reason that we are switching everything that needs handling from Selenium to Inflectra Rapise, as it is easy to maintain and provides a benefit in cost and efforts with a 90% reduction factor in the maintenance of the scripts."
"The initial setup was straightforward; it wasn't complex at all, and we found it nice and easy."
"It is a scalable solution."
"The initial setup is pretty easy and quite fast."
"The community support is awesome."
"The most valuable part of the solution is integration with CRM tools, as this product offers seamless integration with other tools and is much more useful in digital transformation."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"Definitely, we are satisfied. It's a pretty strong product."
"The solution is relatively stable and we find it a good product."
"With Pega Robotics, once we integrated it will work with any machines after deployment until there is a change."
 

Cons

"Automation Anywhere can be improved by addressing the server issues we occasionally encounter when running the bot on the runner."
"Automation Anywhere will sometimes announce releases or updates in their roadmap, and we wait for them, but they do not happen on time or at all."
"From an IT perspective, we had too many issues and headaches."
"The bot creation process is tedious. The solution has a lot of features, but since you have to drag down a lot of the commands, it can get tedious to use it. You end up having to use the mouse a lot more."
"I would definitely say Citrix automation is one area we have continued to struggle with for the last two months."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"However, when it comes to the agentic capabilities, there is still a gap where I need to figure out how the token consumption is happening and how my agents are talking with other agents."
"It may sound a little funny or weird, but one thing that we are thinking is we have to go to various websites and pick up relevant data from various websites using the bot. That is something we have seen that none of the bots have been able to really do it because the back-end of those websites do not allow bots to scrap through all these websites and get the relevant data in one place. We would like to see how the bot companies would crack this idea. But, that's why I said, this look weird because of the legal reasons why this cannot be done. This is something that I am looking forward to."
"What I have noticed about Rapise is that sometimes when you keep on using the same script, it fails many times."
"When there are failures in a nightly run of batches of scripts, it can create a blocking situation where all the following scripts will fail due to unexpected results."
"The maintenance is very difficult."
"Inflectra Rapise needs to expand its ability."
"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."
"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."
"It has some stability issues where the tool crashes sometimes on Windows 10."
"I faced one problem where it can't validate the colour of images and text. Also, it could not automate the mobile app, and this needs to be included."
"Ease of use could probably be improved."
"It's difficult not knowing when alerts will arrive."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
 

Pricing and Cost Advice

"Based on what I've heard, it's costly, but I don't know much about its pricing."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"We were paying approximately $30,000 for a year license."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"We purchase on a bot basis. Our costs are approximately $5,000."
"On average, a bot runner in Automation Anywhere can cost $5,000, while in Microsoft Power Automate, you can get most of the same functionality for $100."
"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."
"Its cost is good."
"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."
"We pay no more than $50 annually for support of each one of the licenses."
"I would rate the product's pricing a nine out of ten."
"Pega is pretty costly."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"The licensing cost is too high."
"Pega Robotic Process Automation is an expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
11%
Comms Service Provider
19%
Outsourcing Company
15%
Construction Company
14%
Manufacturing Company
9%
Financial Services Firm
14%
Outsourcing Company
13%
Manufacturing Company
12%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise17
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...
What is your primary use case for Pega Robotic Process Automation?
For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...
What advice do you have for others considering Pega Robotic Process Automation?
I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Rapise
Pega RPA, OpenSpan
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
- Soflab - RegEd - Intel - US Government
eBay Enterprise, M&I Bank
Find out what your peers are saying about Inflectra Rapise vs. Pega Robotic Process Automation and other solutions. Updated: September 2026.
916,197 professionals have used our research since 2012.