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Infor CloudSuite vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Infor CloudSuite support is mixed, efficient yet inconsistent, with challenges in complex issues and regional-specific requirements like taxation.
Sentiment score
6.0
Oracle HCM Cloud's customer service is responsive but technical support receives mixed reviews, with communication and consistency needing improvement.
 

Room For Improvement

Sentiment score
4.4
Infor CloudSuite needs better documentation, integration, reporting, flexibility in customization, simplified quality management, and improved support services.
Sentiment score
5.0
Oracle HCM Cloud needs stronger mobile features, user interface improvements, better integration, and enhanced support for a superior user experience.
 

Scalability Issues

Sentiment score
8.0
Infor CloudSuite offers strong scalability, supporting growth and integration for diverse enterprises, though hardware challenges exist for some users.
Sentiment score
8.2
Oracle HCM Cloud offers efficient scalability and flexibility, seamlessly handling diverse user needs for organizations of varying sizes.
 

Setup Cost

No sentiment score available
Infor CloudSuite costs $82,000 to $150,000 annually, with discounts for large licenses, but remains costly for smaller companies.
Sentiment score
3.5
Oracle HCM Cloud offers competitive pricing with variability in costs based on negotiation, modules, and includes maintenance and support.
 

Stability Issues

Sentiment score
8.6
Infor CloudSuite shows 99.99% stability, reliant on connectivity, with updates ensuring reliability, though customizations can affect performance.
Sentiment score
7.3
Oracle HCM Cloud offers generally stable performance with network-related issues; stability ratings range from six to ten.
 

Valuable Features

Sentiment score
7.7
Infor CloudSuite enhances efficiency with superior scheduling, performance, financial management, and advanced analytics, surpassing SAP's capabilities in manufacturing.
Sentiment score
8.0
Oracle HCM Cloud enhances HR efficiency with user-friendly features, mobile access, advanced reporting, and seamless application integration.
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
CRM (20th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Financial Close Software (4th)
Oracle HCM Cloud
Ranking in Cloud HCM
4th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
70
Ranking in other categories
Benefits Administration (2nd), Talent Management (3rd), HR Analytics Software (2nd), Talent Acquisition (3rd)
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
13%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
53%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
 

Also Known As

SyteLine
Oracle Human Capital Management Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

PRIDE Industries
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Infor CloudSuite vs. Oracle HCM Cloud and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.