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Infor CloudSuite vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
10th
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
CRM (21st), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Financial Close Software (4th)
Oracle HCM Cloud
Ranking in Cloud HCM
4th
Average Rating
7.8
Number of Reviews
70
Ranking in other categories
Benefits Administration (2nd), Talent Management (3rd), HR Analytics Software (2nd), Talent Acquisition (3rd)
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
OswinSteve - PeerSpot reviewer
Jan 2, 2024
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a very scalable solution."
"The product's most valuable feature is production planning. It is one of the core features."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Since it is an integrated solution, it brings speed and efficiency to the business process."
"Recruitment, talent management, and payroll are the most important features of talent management, especially in the Middle East, where I work. Performance management includes objective settings, performance evaluation, talent review, and succession planning. It also covers goal cascading, setting objectives, performance evaluations, and midyear reviews for performance improvement."
"The newer Redwood team is more client-focused and this is very valuable."
"All the features are good."
"The most valuable features in Oracle HCM Cloud are the employee and manager self-services."
"Job postings and links to job boards are very helpful for talent acquisition."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"In terms of ERP, it's a good product. It's convenient."
 

Cons

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"They could include marketing automation for the product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"We're not receiving the proper support."
"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."
"Oracle needs to make some sort of support repository that is up to date."
"The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
"Occasionally there are problems with stability."
"I rate the technical support of Oracle HCM Cloud an eight out of ten. There is some room for improvement."
"It could be more user-friendly."
"What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle."
 

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"I feel it is not very cheap, very economical but also not very expensive."
"It is a cost-effective solution."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"The solution is expensive."
"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
"The solution is quite expensive for small and medium-sized companies."
"I rate the product's pricing a seven out of ten."
"Oracle HCM offers many features at a low price."
"The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
8%
Healthcare Company
8%
Educational Organization
52%
Financial Services Firm
6%
Computer Software Company
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
 

Also Known As

SyteLine
Oracle Human Capital Management Cloud
 

Learn More

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Overview

 

Sample Customers

PRIDE Industries
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about Infor CloudSuite vs. Oracle HCM Cloud and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.