Try our new research platform with insights from 80,000+ expert users

Jamf Protect vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.8%, up from 0.2% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashitosh Bankar - PeerSpot reviewer
Searches incoming and outgoing traffic for malware and monitors the network for security
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the technical support a ten out of ten."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The product's initial setup phase has very simple steps."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"It's good at detecting signature-based stuff and stopping that."
"One of the features is the ability to frequently get virus signature updates."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"It is good for detecting signature-based viruses, and it is user friendly."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"The most valuable feature is the virus and malware detection capability."
"Helps to protect our organization from known attacks."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
 

Cons

"Beginners need initial training."
"Jamf Protect needs to improve its pricing."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The product's price is an area of concern where improvements are required."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution’s stability could be improved."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"The management of the server is a bit complex."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"I think the CPU dependence should be enhanced."
"It should support the next-generation IPS. Currently, it supports only IPS."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
 

Pricing and Cost Advice

"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"Jamf Protect costs double the price that we were paying before."
"Jamf Protect is an expensive solution."
"It's significantly cheaper than other options like ApexOne."
"The product is not an averagely priced tool."
"The licensing costs are yearly and expensive."
"We receive a discounted price for this solution because we are a non-profit organization."
"Its price is reasonable."
"The price of the product is competitive if compared to its competitors in the market."
"Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
"We have some customers on a one-year license and others on a three-year license."
"It's not cheap."
"Symantec is expensive."
"It's pretty awesome price-wise. That's why we give it to most of our clients. It isn't very expensive. Compared to Cisco AMP, which is very expensive, its price is okay. It's also cheaper than Malwarebytes."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
University
12%
Financial Services Firm
9%
Educational Organization
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Jamf Protect vs. Symantec Endpoint Security and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.