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JD Edwards World vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards World
Ranking in ERP
19th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of JD Edwards World is 1.3%, up from 0.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.6%
JD Edwards World1.3%
Other95.1%
ERP
 

Featured Reviews

RT
Senior Principal at a tech consulting company with 10,001+ employees
Integration and customization streamline complex processes for improved efficiency
The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOne, which offers a more finished experience with dashboards. Other software like Salesforce or Cognos offers a good user interface where users find it intuitive to navigate. It should be more accessible, even for those who have never interacted with JD Edwards World before.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that JD Edwards World is perfect for my use cases, but what I like best about it is its navigation."
"The most valuable feature of JD Edwards World is its ease of use and unique functions."
"A global system with a local presence and intercontinental communication, it provides us with a common language, product, and customer base."
"The most valuable feature for me is the traceability customization, which allows me to track the movement and history of artifacts in our ecosystem."
"Menu creation is easier now."
"JD Edwards World supports operations in manufacturing and distribution, which are crucial for our organization."
"I think JDE ERP is very flexible and very convenient for the users."
"The familiarity is great, and the ease of use is consistently there."
"It improved our productivity and streamlined our processes."
"The solution's integrations and interface are very good."
"I like Microsoft Dynamics' simplicity, the interface is excellent, and it's a highly mature product where you can hardly find any bugs in the product."
"We like the manufacturing and case management modules."
"Dynamics 365 Business Central is mostly used for financial management."
"This product is very good for organizations."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
 

Cons

"The technical support from Oracle needs a lot of improvement. Both the response time and quality of support require enhancement."
"Update interface capabilities and data maintenance tools to modern standards."
"The pricing for JD Edwards World could be more affordable so that it could be available to a broader audience. My clients want more analytics or data analysis features from JD Edwards World."
"Its end of life is already announced, so I don't expect lots of improvement coming from the product anywhere anymore."
"I would like report creation to be easier."
"I have more than 18 years of JDE experience in JDE EnterpriseOne and World versions. I think JDE is good but compared to SAP and Oracle EPS, we can see which area needs to have some improvement for JDE."
"JD Edwards World is very outdated and not really supported anymore."
"There is no support from Oracle here. We only have third-party support."
"The solution is stable, but it could improve."
"The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations could be added."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"I think Microsoft should improve on the process of how the user decides on a business workflow."
"There were also scalability issues experienced. When doing multiple data transfer into one table with different users at the same time, the system locked and went into the “Not Responding” mode."
"I would like to have more frequent updates."
"Planning a budget for initial implementation can be underestimated due to unforeseen issues."
 

Pricing and Cost Advice

"The pricing for JD Edwards World could be more affordable."
"The price of JD Edwards World is reasonable. Since it is a legacy solution the price has been reduced."
"You have to pay for a license, and the license cost is calculated based on the number of users you have."
"The first time we tried to buy the newest version, it was expensive."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"In my opinion, the fees are reasonable."
"The solution's license is costly compared to other CRM tools."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"I would rate the pricing of this solution at three out of five."
"I think the pricing is the best; it's cost effective for sure."
"$80-$100 per license, per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Wholesaler/Distributor
9%
Construction Company
9%
Computer Software Company
7%
Manufacturing Company
11%
Comms Service Provider
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What do you like most about JD Edwards World?
The most valuable feature for me is the traceability customization, which allows me to track the movement and history of artifacts in our ecosystem.
What needs improvement with JD Edwards World?
JD Edwards World's key point for improvement is to be more digitally enabled. It also needs to assist all the different industries more than it currently does. The lack of functionality in JD Edwar...
What is your primary use case for JD Edwards World?
JD Edwards World is used for almost everything, with multi-skilling across all the modules.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about JD Edwards World vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.