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JD Edwards World vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards World
Ranking in ERP
19th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of JD Edwards World is 1.3%, up from 0.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.6%
JD Edwards World1.3%
Other95.1%
ERP
 

Featured Reviews

RT
Senior Principal at a tech consulting company with 10,001+ employees
Integration and customization streamline complex processes for improved efficiency
The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOne, which offers a more finished experience with dashboards. Other software like Salesforce or Cognos offers a good user interface where users find it intuitive to navigate. It should be more accessible, even for those who have never interacted with JD Edwards World before.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature in JD Edwards World is World Writer, the reporting functionality; inventory management in JD Edwards World is useful and it helps with supply chain as long as the setup is done correctly."
"It has worked fine for many years."
"The most valuable feature of JD Edwards World is its ease of use and unique functions."
"The most valuable feature of JD Edwards World is its ease of use and unique functions."
"Overall, its flexibility and technological capabilities make it very valuable for my customers."
"Menu creation is easier now."
"I like that JD Edwards World is perfect for my use cases, but what I like best about it is its navigation."
"I rate JD Edwards World as an eight."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"One of the reasons why NAV was best suited for us was the fact that it was customizable."
"Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"We have everything recorded in the database, so our data is much more manageable than before, and that's one of the greatest advantages."
"Microsoft Dynamics NAV is a fully-fledged CRM/ERP and an end-to-end solution for managing all the processes, such as sales, purchasing, accounting, and reporting."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"We use Microsoft Dynamics 365 Business Central as CRM."
 

Cons

"Improvements are needed in transitioning JD Edwards World to a more stable and reliable cloud product, particularly in terms of GDPR and data privacy compliance."
"Its end of life is already announced, so I don't expect lots of improvement coming from the product anywhere anymore."
"The technical support from Oracle needs a lot of improvement. Both the response time and quality of support require enhancement."
"JDE World is more stable than JDE EnterpriseOne. For JDE EnterpriseOne, the Integrity part will generate some errors; since they have low Integrity, we get some duplicate records in the accumulator table."
"There is no support from Oracle here. We only have third-party support."
"There is no support from Oracle here. We only have third-party support."
"There are a lot of new technologies coming out and JD Edwards World could improve by having better integration with other databases. The integration with the databases and applications should be in real-time, such as with Oracle."
"JD Edwards World is very outdated and not really supported anymore."
"The solution can improve by having better integration with Microsoft PowerBI and reporting."
"The solution's event management can be improved."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"Price for small organizations in the public sector should be less."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"The solution could include the retail tool in the native version."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years."
 

Pricing and Cost Advice

"You have to pay for a license, and the license cost is calculated based on the number of users you have."
"The price of JD Edwards World is reasonable. Since it is a legacy solution the price has been reduced."
"The pricing for JD Edwards World could be more affordable."
"The solution is a little bit expensive."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"Business Central charges a monthly fee of $70 to $100 per user."
"The price of the solution could be reduced to improve their offering."
"The price of Microsoft Dynamics 365 Business Central is reasonable."
"We have a perpetual license to use Microsoft Dynamics NAV."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Wholesaler/Distributor
10%
Construction Company
10%
Computer Software Company
7%
Manufacturing Company
11%
Comms Service Provider
8%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What do you like most about JD Edwards World?
The most valuable feature for me is the traceability customization, which allows me to track the movement and history of artifacts in our ecosystem.
What needs improvement with JD Edwards World?
JD Edwards World's key point for improvement is to be more digitally enabled. It also needs to assist all the different industries more than it currently does. The lack of functionality in JD Edwar...
What is your primary use case for JD Edwards World?
JD Edwards World is used for almost everything, with multi-skilling across all the modules.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about JD Edwards World vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.
886,468 professionals have used our research since 2012.