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JD Edwards World vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards World
Ranking in ERP
21st
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of May 2026, in the ERP category, the mindshare of JD Edwards World is 1.4%, up from 0.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.4%
JD Edwards World1.4%
Other95.2%
ERP
 

Featured Reviews

MaggieVan Wyk - PeerSpot reviewer
Chief Financial and Operating Officer at Aicrem Square
Has shown limitations in digital capabilities but has supported key processes over time
JD Edwards World's real-time data analytics is very limited, and while it can be helpful, it is not the same as EnterpriseOne. I am currently using inventory management in JD Edwards World. I am satisfied with the security architecture in JD Edwards World; it is very easy and user-friendly. Even in JD Edwards EnterpriseOne, it is very adaptable and you have role-based security without needing additional software. I am totally satisfied with the security part of JD Edwards World, but you must just know what you are doing. I am currently using on-premises JD Edwards World. My final mark for JD Edwards World is about five; I think it was good for when it lasted, quite a few years ago, but it is very outdated now. Therefore, the way to go is EnterpriseOne or cloud. For current usage, I would rate JD Edwards World maybe a five. My overall review rating for JD Edwards World is five out of ten.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's UI is user friendly and has good performance and good search facility."
"The familiarity is great, and the ease of use is consistently there."
"The solution has very good stability; there aren't any bugs or glitches, it doesn't crash or freeze, and it's reliable."
"The most valuable feature of JD Edwards World is its ease of use and unique functions."
"We've found the initial setup to be easy."
"The most valuable feature of JD Edwards World is its ease of use and unique functions."
"I rate JD Edwards World as an eight."
"In my use cases, JD Edwards World offers flexibility in listing capabilities."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"Has good integration with Power BI."
"We use Microsoft Dynamics 365 Business Central as CRM."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light."
"This is a robust solution, and I like the integration with Power BI wherein we are able to deploy multiple reports along with Power BI and have access to all the reports we need in one dashboard, which is very useful for us and for the sales department in particular."
"We have everything recorded in the database, so our data is much more manageable than before, and that's one of the greatest advantages."
"The audit trails, which include any IP system, are very useful."
 

Cons

"There is no support from Oracle here. We only have third-party support."
"The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOne, which offers a more finished experience with dashboards."
"There is no support from Oracle here. We only have third-party support."
"Update interface capabilities and data maintenance tools to modern standards."
"The technical support from Oracle needs a lot of improvement. Both the response time and quality of support require enhancement."
"JD Edwards World is very outdated and not really supported anymore."
"World is old, so everybody is looking to just upgrade or migrate from it."
"There are a lot of new technologies coming out and JD Edwards World could improve by having better integration with other databases. The integration with the databases and applications should be in real-time, such as with Oracle."
"There are some aspects of the solution that is complex."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"I would like to have more frequent updates."
"There is a need for improvement in consolidation and multi-country master data management."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
 

Pricing and Cost Advice

"The price of JD Edwards World is reasonable. Since it is a legacy solution the price has been reduced."
"The pricing for JD Edwards World could be more affordable."
"You have to pay for a license, and the license cost is calculated based on the number of users you have."
"We have an agreement with Microsoft and pricing is okay for us."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"The solution is on the cloud and they provide 50 gigabytes of free space on their Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing."
"I give the solution a seven out of ten for pricing."
"The price of the solution could be reduced to improve their offering."
"Business Central charges a monthly fee of $70 to $100 per user."
"The price of Microsoft Dynamics 365 Business Central is reasonable."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Construction Company
10%
Wholesaler/Distributor
8%
University
6%
Manufacturing Company
12%
Comms Service Provider
8%
Construction Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What needs improvement with JD Edwards World?
JD Edwards World's key point for improvement is to be more digitally enabled. It also needs to assist all the different industries more than it currently does. The lack of functionality in JD Edwar...
What is your primary use case for JD Edwards World?
JD Edwards World is used for almost everything, with multi-skilling across all the modules.
What advice do you have for others considering JD Edwards World?
JD Edwards World's real-time data analytics is very limited, and while it can be helpful, it is not the same as EnterpriseOne. I am currently using inventory management in JD Edwards World. I am sa...
Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers. Implementation, which depends on partner to partner...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about JD Edwards World vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.