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JD Edwards World vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards World
Ranking in ERP
19th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of March 2026, in the ERP category, the mindshare of JD Edwards World is 1.3%, up from 0.9% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 4.0%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central4.0%
JD Edwards World1.3%
Other94.7%
ERP
 

Featured Reviews

RT
Senior Consultant at a tech vendor with 10,001+ employees
Integration and customization streamline complex processes for improved efficiency
The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOne, which offers a more finished experience with dashboards. Other software like Salesforce or Cognos offers a good user interface where users find it intuitive to navigate. It should be more accessible, even for those who have never interacted with JD Edwards World before.
reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think JDE ERP is very flexible and very convenient for the users. I think EnterpriseOne is more convenient for users to do the inquiry and do the data entry. The UI is better than JDE World. For JDE products, including the World version, is very flexible. It's a good product for clients."
"In my use cases, JD Edwards World offers flexibility in listing capabilities."
"The most valuable feature in JD Edwards World is World Writer, the reporting functionality; inventory management in JD Edwards World is useful and it helps with supply chain as long as the setup is done correctly."
"JD Edwards World supports operations in manufacturing and distribution, which are crucial for our organization."
"Collecting data in standard formats for processing in a data warehouse."
"Overall, its flexibility and technological capabilities make it very valuable for my customers."
"The ease of use is consistently there."
"The solution's UI is user friendly and has good performance and good search facility."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"Microsoft Dynamics 365 Business Central fulfills the requirements we were facing."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"It's quite useful for our production line, and it's easy to configure to our requirements."
"The solution's integrations and interface are very good."
"The solution can scale."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
 

Cons

"Having tools that allow for small but fast adaptations of packages is crucial, as needing skilled programmers for every minor report or mask adaptation is a constraint my customers no longer favor."
"I have more than 18 years of JDE experience in JDE EnterpriseOne and World versions. I think JDE is good but compared to SAP and Oracle EPS, we can see which area needs to have some improvement for JDE."
"The interfaces need to be more user-friendly. For example, our purchaser had difficulties updating prices as it required updating line by line."
"The user interface in JD Edwards World is very crude; I press a button to get to the application, unlike EnterpriseOne, which offers a more finished experience with dashboards."
"The technical support from Oracle needs a lot of improvement. Both the response time and quality of support require enhancement."
"I would like report creation to be easier."
"There is no support from Oracle here. We only have third-party support."
"Improvements are needed in transitioning JD Edwards World to a more stable and reliable cloud product, particularly in terms of GDPR and data privacy compliance."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"Implementing localizations when we use the system for multiple countries can be quite complex."
"We need to customize more often than we would like."
"The Power BI integration could be more seamless."
"There is a need for improvement in consolidation and multi-country master data management."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The solution could include the retail tool in the native version."
 

Pricing and Cost Advice

"The pricing for JD Edwards World could be more affordable."
"The price of JD Edwards World is reasonable. Since it is a legacy solution the price has been reduced."
"You have to pay for a license, and the license cost is calculated based on the number of users you have."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."
"I think the pricing is the best; it's cost effective for sure."
"$80-$100 per license, per month."
"The solution's cost is reasonable."
"We have an agreement with Microsoft and pricing is okay for us."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Wholesaler/Distributor
11%
Government
9%
Computer Software Company
7%
Manufacturing Company
12%
Computer Software Company
8%
Comms Service Provider
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

What do you like most about JD Edwards World?
The most valuable feature for me is the traceability customization, which allows me to track the movement and history of artifacts in our ecosystem.
What needs improvement with JD Edwards World?
JD Edwards World's key point for improvement is to be more digitally enabled. It also needs to assist all the different industries more than it currently does. The lack of functionality in JD Edwar...
What is your primary use case for JD Edwards World?
JD Edwards World is used for almost everything, with multi-skilling across all the modules.
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

SICIM S.p.A., Fabbrica d'Armi Pietro Beretta S.p.A, Atrium European Real Estate, Mallinckrodt Pharmaceuticals, Calumet Specialty Partners, LP Products, Grupo Arcor, Original BUFF S.A., Shelf Drilling Ltd., African + Eastern, Westfield Group LLC, Sportmaster Ltd., Beijing Xinladao Restaurant Group
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about JD Edwards World vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: March 2026.
883,546 professionals have used our research since 2012.