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JIRA Portfolio vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira enhances team efficiency and productivity, offering cost-effectiveness and features, outweighing initial costs through significant time and error reduction.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Customer Service

Sentiment score
6.6
Jira's support receives mixed reviews, with Premier Support praised, but suggestions for improved efficiency and localized service remain.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Scalability Issues

Sentiment score
7.2
Jira is generally praised for scalability, accommodating growth, but some users face challenges without customization.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Jira is generally stable and reliable, with occasional slowdowns; most users appreciate its consistency and robust functionality.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Jira's usability is hindered by outdated documentation, complex customization, limited search, stability issues, and difficult third-party integration.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at myanatomy
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Setup Cost

Jira's pricing ranges from affordable to costly, depending on users, plugins, and transitioning to cloud options.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Valuable Features

Jira's customization, Agile compatibility, and integrations enhance project management with user-friendly interfaces, reporting, and collaboration tools.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at myanatomy
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
Gus Mtz - PeerSpot reviewer
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Collaborative features improve task management and project tracking
All the business areas are comfortable with JIRA Portfolio. JIRA Portfolio has many features that we have not yet explored or utilized fully, but the power of JIRA Portfolio at this moment for the several areas in the business has been a very comfortable experience. The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team. Users can assign tasks to one or two people who can collaborate and document their work. That feature is amazing in terms of collaboration. While the tool does not currently support meetings, if JIRA Portfolio incorporates meeting functionality in the future, it would greatly enhance the process, especially for tasks requiring teams from different areas.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
7%
Government
7%
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Comparisons

 

Also Known As

Jira Software
Portfolio for JIRA
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about JIRA Portfolio vs. Jira and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.