We performed a comparison between KiSSFLOW and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The user interface is very, very good."
"The support team responds fast."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing about Kissflow is its user-friendliness."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"It can integrate anywhere, and you can make any kind of workflow."
"The incident management has been the most useful feature for us."
"Learning materials, such as online courses, are readily available."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The integration between forms should be made easier."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"There is room for improvement in terms of stability."
"There is a lag in the delay between API calls."
"One area where I believe Kissflow can be improved is customization."
"KiSSFLOW needs to improve its integration."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The basic reporting system is rather static."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"This platform is used more by large companies because it is a little bit expensive."
"The solution’s AI and NLP features could be improved."
"They should reduce the solution's cost and make it more affordable for buyers."
"The product should be integrated with Power BI."
"The UI is very bad and needs to be updated."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. KiSSFLOW is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our KiSSFLOW vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.