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Knack vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Knack
Ranking in Rapid Application Development Software
31st
Ranking in No-Code Development Platforms
10th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Rapid Application Development Software
7th
Ranking in No-Code Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Low-Code Development Platforms (5th)
 

Mindshare comparison

As of January 2025, in the Rapid Application Development Software category, the mindshare of Knack is 0.3%, up from 0.3% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

ND
Flexible and granular security options, good filtering, and the pricing model is cost-effective
The vendor does a really poor job of marketing this software because it should be more popular. This is something that I have pointed out to them. It's a super piece of software, but very few people are aware of it. I am an EX-IT director and I've worked in big systems, and I'm amazed this solution isn't more popular. The "native" integration with other products could be improved. The user interface for the systems that you build can use some improvement because as it is now, you may have to use HTML and CSS to make it look more modern or to match a clients existing look. The documentation is amazing, although they don't do videos and their YouTube channel is very poor. They could create some training videos.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security is the most valuable feature, in particular, the way I can give different access to different areas to different people, so you can really fine-tune access for different users."
"Features they are integrating to the other services."
"We used it for providing a 360 view of the customers from within Salesforce. So, a lot of data got presented there, for which we used Einstein Analytics. The Einstein Analytics dashboards were really great."
"The reporting capabilities are pretty user-friendly."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The entire solution is very customizable and you are able to add many functionalities."
"The scalability of the Salesforce Platform is good."
 

Cons

"The user interface for the systems that you build can use some improvement because as it is now, you have to do a lot of HTML and CSS to make it look modern."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Easier process to move to Lightning Components."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"The biggest challenge we had was the cost and the licensing."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"The initial setup process was a complex thing to do because four different organizations were working together."
 

Pricing and Cost Advice

"This product has really good value, as it doesn't have a per-user cost, there's a flat fee."
"In general, the price is an area where there is always room for improvement."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"The solution is a bit expensive."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"It is expensive."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"rice-wise, the solution is reasonable for what we're getting."
"The solution is fairly priced."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
15%
University
12%
Comms Service Provider
10%
Government
8%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

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Overview

 

Sample Customers

Siemens Kaiser Permanente VMware SunChemical C.R. England Philips The Salvation Army United Way U.S. Green Building Council Cambridge University Press
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