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LiveNX vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in IT Infrastructure Monitoring
40th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (34th)
Moogsoft
Ranking in IT Infrastructure Monitoring
26th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Operations Analytics (5th), AIOps (13th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveNX is 0.9%, up from 0.4% compared to the previous year. The mindshare of Moogsoft is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Moogsoft0.7%
LiveNX0.9%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"Its analytical capability is really good."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"The intention and the idea of the filter is great."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"Moogsoft helps manage alert fatigue by consolidating various alerts into a single portal instead of monitoring them across different devices, allowing team members to own alerts and monitor them efficiently, which benefits the whole team."
"The Event Management feature is quite valuable."
"I like the prediction features."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
 

Cons

"They need to create a more simplified UI."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"This is a horrible solution and I think everything needs to be improved."
"Maintenance is required for the system."
"Sometimes the solution does not register devices properly and that is a bug."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The product roadmap doesn't align with our roadmap."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The documentation and flexibility for generic integration could be improved."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"We use the free version."
"It's very expensive."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"It's a very cost-effective and competitive product."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"When compared to other solutions, it is quite good."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Government
8%
University
6%
Financial Services Firm
16%
Computer Software Company
10%
Transportation Company
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What is your primary use case for Moogsoft?
We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...
 

Comparisons

 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
RetailNext
Find out what your peers are saying about LiveNX vs. Moogsoft and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.