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M-Files vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

M-Files
Ranking in Document Management Software
7th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Document Management Software
2nd
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (7th), File Archiving (4th)
 

Mindshare comparison

As of April 2025, in the Document Management Software category, the mindshare of M-Files is 8.7%, up from 5.9% compared to the previous year. The mindshare of OpenText Content Manager is 11.0%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

LN
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"The product can be integrated with different solutions."
"For a records management system, Content Manager is a really good system."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"I did not face issues with the product's scalability...The solution's technical support is good."
 

Cons

"The integration with other products needs to be improved."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Pricing is an issue, as it is too expensive."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"The stability of the solution is an area of concern where improvements can be made."
"It's not very good at providing stable and robust add-ins to Microsoft."
 

Pricing and Cost Advice

"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
9%
Manufacturing Company
8%
Government
8%
Government
20%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Missouri State Courts
Find out what your peers are saying about M-Files vs. OpenText Content Manager and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.