Make vs Zapier comparison

The compared Make and Zapier solutions aren't in the same category. Make is ranked #30 in PA , with an average rating of 8.0, and holds a 0.7% mindshare in the category. Zapier is ranked #10 in CDI , with an average rating of 8.4, and holds a 2.1% mindshare. Additionally, 66% of Make users are willing to recommend the solution, compared to 95% of Zapier users who would recommend it.

Make

Read 2 Make reviews

254 Views
174 Comparison Views

66% willing to recommend

Zapier

Read 41 Zapier reviews

796 Views
529 Comparison Views

95% willing to recommend

Make

Zapier

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Make and Zapier based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: December 2024).

Buyer's Guide

Process Automation

December 2024

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Make

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Process Automation (30th)

Zapier

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Data Integration (10th)

Mindshare comparison

Make and Zapier aren’t in the same category and serve different purposes. Make is designed for Process Automation and holds a mindshare of 0.7%, up 0.3% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.1% mindshare, down 2.2% since last year.

Process Automation

Cloud Data Integration

Featured Reviews

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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FrankHo

Analyst at MSXI

Though the tool offers a visually appealing UI, it needs to improve its documentation

With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."

"Zapier luckily has a wide range of integrations, I would say."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"The initial setup is pretty easy to do."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"The product's initial setup phase was very easy."

"The solution is a SaaS and does not require a complex setup."

More Zapier pros

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."

"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."

"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"My biggest concern with Zapier would be their pricing strategy."

More Zapier cons

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"The price of Zapier is approximately $75 monthly."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"Zapier's price is good."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"It's very affordable."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

More Zapier pricing and cost advice

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831,265 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

19%

University

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Make?

Make is cheaper than Zapier.

See all answers

What needs improvement with Make?

See all answers

What is your primary use case for Make?

We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...

See all answers

What do you like most about Zapier?

The product's most valuable feature is automation.

See all answers

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

See all answers

What needs improvement with Zapier?

The pricing could be a little cheaper.

See all answers

Comparisons

Camunda vs Make

Compared 65% of the time

Appian vs Make

Compared 35% of the time

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Coefficient vs Zapier

Compared 28% of the time

AWS Glue vs Zapier

Compared 19% of the time

Alteryx Designer vs Zapier

Compared 15% of the time

MuleSoft Composer vs Zapier

Compared 13% of the time

Fivetran vs Zapier

Compared 11% of the time

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Product Reports

Buyer's Guide

Process Automation

December 2024

Download Make product report

Buyer's Guide

Zapier

December 2024

Download Zapier product report

Also Known As

Integromat

No data available

Learn More

Make

Zapier

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Buan Consulting, Armadia

BuzzFeed, Groupon, Spotify, Columbia University, FOX

Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation. Updated: December 2024.

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831,265 professionals have used our research since 2012.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.