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ManageEngine ADManager Plus vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ManageEngine ADManager Plus reduced costs, increased ROI by 90%, enhanced efficiency, and empowered IT admins, saving 10-15% financially.
Sentiment score
8.0
Okta Workforce Identity boosts productivity and security with ROI benefits, though challenges arise from initial costs and limited interface customization.
 

Customer Service

Sentiment score
8.3
Users generally find ManageEngine ADManager Plus support satisfactory, highlighting responsive service, though some desire faster, chat-based assistance.
Sentiment score
7.4
Okta Workforce Identity support is praised for responsiveness and professionalism, though some users note improvement areas like response times.
Technical support from ManageEngine is very satisfactory.
They are very supportive; they just open a ticket, and they support us very professionally.
 

Scalability Issues

Sentiment score
8.3
ManageEngine ADManager Plus scales well with Active Directory but faces challenges with non-Microsoft environments, rated 7-10/10 by users.
Sentiment score
7.8
Okta Workforce Identity is praised for its scalability and flexibility across environments, despite some business scalability challenges.
 

Stability Issues

Sentiment score
8.0
ADManager Plus is praised for stability and user-friendliness, although minor issues arise with bulk user deployment.
Sentiment score
8.2
Okta Workforce Identity boasts 99.9% uptime, high reliability, and minimal downtime, with efficient issue resolution and strong user trust.
 

Room For Improvement

The software's complexity, limited integrations, and high cost hinder user experience, support, and functionality enhancements.
Okta Workforce Identity struggles with integration, user provisioning, and user experience, while high pricing hinders broader adoption.
Upgrading from recent to the latest versions is quite complex and time-consuming.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

ManageEngine ADManager Plus offers flexible, competitive pricing with positive value, despite some users expecting lower costs and suggesting discounts.
Okta Workforce Identity pricing is competitive but costly for large firms due to yearly per-user subscriptions and additional fees.
The solution is perceived as cheap, and the licensing is annual.
 

Valuable Features

ManageEngine ADManager Plus provides automation, integration, secure management, and customization for efficient Active Directory administration and user management.
Okta Workforce Identity offers secure authentication, centralized management, and seamless integration, enhancing productivity and simplifying user access control.
The software is fast, secure, and enables me to manage everything in one place.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
Any API can also be added, making it mature in terms of integrating with other identity providers, particularly Active Directory or Inter ID.
 

Categories and Ranking

ManageEngine ADManager Plus
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
15
Ranking in other categories
Active Directory Management (1st)
Okta Workforce Identity
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (6th), Privileged Access Management (PAM) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (3rd), ZTNA as a Service (8th)
 

Mindshare comparison

ManageEngine ADManager Plus and Okta Workforce Identity aren’t in the same category and serve different purposes. ManageEngine ADManager Plus is designed for Active Directory Management and holds a mindshare of 12.8%, up 12.0% compared to last year.
Okta Workforce Identity, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 13.5% mindshare, up 13.5% since last year.
Active Directory Management
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MUBDIUL ISLAM - PeerSpot reviewer
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine ADManager Plus?
I need to pay for the license, and I believe that it could be made cheaper.
What needs improvement with ManageEngine ADManager Plus?
ManageEngine ADManager Plus is capable of everything. The product's price is an area of concern where improvements can be introduced by making it available at a cheaper rate. The support should be ...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What needs improvement with Okta Workforce Identity?
We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases ...
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about ManageEngine ADManager Plus vs. Okta Workforce Identity and other solutions. Updated: March 2020.
838,713 professionals have used our research since 2012.