Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The customer service is very good, providing quick customer support in Spanish.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We haven't encountered issues very frequently.
The product is very stable, especially with the cloud version.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
ManageEngine products offer reasonable prices for their product quality.
The pricing of ManageEngine Endpoint Central is quite decent.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
ManageEngine Endpoint Central is straightforward to use and implement.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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