We performed a comparison between ManageEngine Endpoint Central and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of Microsoft Intune is good."
"At the moment, Autopilot is the most valuable feature."
"It works pretty well for us."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"We can scale the product."
"We use the product to know about our assets and manage remote support."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"Everything is easily centralized and managed under this one product."
"The most valuable feature of this solution is the Patch Management."
"Has good functionality and is user-friendly."
"The reporting tool is very good."
"The performance is good, and it is easy to configure."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"The solution has very good documentation."
"The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal."
"Stability-wise, I rate the solution a ten out of ten."
"The antivirus and the ability to push security policies down to the device are key features."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"It is easy to start something and work from scratch."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Intune's areas for improvement revolve around security and certificate management."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The installation could be improved to be simplified."
"In future releases, I would like to see better integration with Apple products."
"There can be more logs. I do not have any other requirements."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"There is a slight delay in customer support, which is something that can be improved."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"Tech support is mediocre at best."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The solution lacks some configuration."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."
"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"The product's initial setup phase was quite complex."
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ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 60 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. ManageEngine Endpoint Central is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, Jamf Pro, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our ManageEngine Endpoint Central vs. VMware Workspace ONE report.
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