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Microsoft Entra External ID vs Microsoft Purview Compliance Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra External ID
Ranking in Microsoft Security Suite
26th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (13th), Customer Identity and Access Management (CIAM) (7th)
Microsoft Purview Complianc...
Ranking in Microsoft Security Suite
23rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Data Governance (14th)
 

Mindshare comparison

As of April 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Entra External ID is 0.6%, up from 0.3% compared to the previous year. The mindshare of Microsoft Purview Compliance Manager is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."
"The single sign-on access is the most useful feature we use."
"The most valuable feature for me is the firewall capabilities."
"It's quite easy to manage and monitor."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"Microsoft Entra External ID is more secure, offering a secure environment."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The most valuable feature for me is the firewall capabilities."
"Microsoft Purview Compliance Manager is tightly integrated with email solutions like Office 365."
"We move data between clouds and also from on-premises to the cloud. There is no other mechanism to check if this data is moving according to industry standards for such things as security, bandwidth, and SSL encryption mechanism. We would not be able to see these metrics without Microsoft Purview Compliance Manager."
"Microsoft Purview Compliance Manager's eDiscovery is essential for organizations using Outlook as their email service."
"The stability is a ten out of ten."
"We have more visibility of data and how it is being shared."
"Microsoft Purview eDiscovery is necessary when using Outlook."
"The system provides a dashboard showing our compliance status, which aids in managing compliance tasks."
"The most valuable feature is its ability to apply regulations and ensure compliance with various policies. It also provides tools for investigation, risk assessment, and security score evaluations."
 

Cons

"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"I generally find Microsoft solutions expensive, especially in specific offerings."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"The cost is very high."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"I would like to see faster synchronization."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"The customer service experience is not satisfactory. The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently."
"Policy configuration, particularly for web interfaces and OCR scanning, presents challenges."
"The speed and accessibility, particularly in the user interface, require significant work."
"There could be improved automation for handling tasks in bulk or in an automated way."
"Microsoft Purview Compliance Manager is a stable product used by organizations utilizing Outlook as their email client. Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools."
"Integrating add-on licenses, which currently offer additional features at a cost, into the base product would be beneficial, especially for a charity organization to avoid incurring extra costs."
"We'd like to see the solution expanded to include firewalls and endpoints."
"One area for improvement is the technical support for Purview. With all the other solutions from Microsoft we get really good technical support, but with Purview we had a compliance error and we couldn't find the solution. Purview would not point us to the correct solution, it just indicated the error. We had to troubleshoot it and find out what led to this error. We contacted technical support but it took them one week to identify the root cause of the error."
 

Pricing and Cost Advice

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
"The pricing and licensing are moderate because we have other licenses for Microsoft services. The pricing is in line with that."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
7%
Financial Services Firm
14%
Computer Software Company
13%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra External ID?
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
What needs improvement with Microsoft Entra External ID?
Some areas where Microsoft Entra External ID could improve include cost and enhanced security for integration with federated logins like LinkedIn and Gmail.
What is your primary use case for Microsoft Entra External ID?
I am working on a project for a university where we are trying to create a digital twin of a coral reef restoration project in Saudi Arabia. This involves using a big data platform and developing a...
What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
I am primarily using Microsoft Purview Compliance Manager for data leakage prevention, blocking USBs, and monitoring data sharing through OneDrive and web-based interfaces.
 

Also Known As

Azure Active Directory External Identities
Microsoft Compliance Manager
 

Overview

Find out what your peers are saying about Microsoft Entra External ID vs. Microsoft Purview Compliance Manager and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.