Microsoft Intune vs TeamViewer Tensor comparison

Microsoft and TeamViewer are both solutions in the Remote Access category. Microsoft is ranked #1 with an average rating of 8.3, while TeamViewer is ranked #7 with an average rating of 8.3. Microsoft holds a 9.5% mindshare in VUS, compared to TeamViewer’s 6.6% mindshare. Additionally, 94% of Microsoft users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

Microsoft Intune

Read 247 Microsoft Intune reviews

6,554 Views
4,958 Comparison Views

94% willing to recommend

TeamViewer Tensor

Read 4 TeamViewer Tensor reviews

3,557 Views
2,585 Comparison Views

100% willing to recommend

Microsoft Intune

TeamViewer Tensor

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 5, 2025

Microsoft Intune and TeamViewer Tensor compete in enterprise device management. Intune appears to have an edge due to its pricing model and seamless integration with Microsoft services.

Features:Microsoft Intune provides a robust mobile device management solution with seamless integration into the Microsoft ecosystem, such as Office 365 and Azure, offering features like conditional access, autopilot for easy deployment, and comprehensive patch management. In contrast, TeamViewer Tensor excels in remote access and support capabilities, enabling cross-platform support and scalability, with a user-friendly interface that requires minimal local user interaction.

Room for Improvement:Microsoft Intune can improve by enhancing support for non-Microsoft operating systems, refining the user interface for better navigation, and increasing policy customization options. TeamViewer Tensor could focus on reducing initial costs, expanding its integration capabilities with other enterprise management tools, and enhancing its analytics and reporting features for better visibility of remote sessions.

Ease of Deployment and Customer Service:Microsoft Intune offers seamless integration within Microsoft environments with extensive documentation, making deployment straightforward for those ecosystems. However, TeamViewer Tensor provides a flexible deployment model across various platforms, praised for fast implementation and responsive customer service, accommodating diverse business needs.

Pricing and ROI:Microsoft Intune offers competitive pricing with integration into Microsoft 365 subscriptions, providing value for businesses committed to the Microsoft ecosystem. TeamViewer Tensor involves a higher initial investment, but the extensive remote management features can lead to significant ROI by reducing operational costs, which is beneficial for companies with substantial remote management needs.

To learn more, read our detailed Microsoft Intune vs. TeamViewer Tensor Report (Updated: March 2025).

Buyer's Guide

Microsoft Intune vs. TeamViewer Tensor

March 2025

Download the complete report

Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Ranking in Remote Access

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

247

Ranking in other categories

Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

TeamViewer Tensor

Ranking in Remote Access

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of TeamViewer Tensor is 6.6%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that we can implement conditional access."

"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."

"It works well if you have a Microsoft environment."

"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."

"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."

"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."

"The biggest thing for us is enforcing logins only from devices that are managed by Intune."

"The solution is stable."

More Microsoft Intune pros

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"Remote desktop sharing is one valuable feature of the solution."

"The most valuable feature of TeamViewer Tensor is the remote access."

Cons

"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."

"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."

"There needs to be more support for Mac operating systems."

"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."

"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."

"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

More Microsoft Intune cons

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

"The solution could include more AI (Artificial Intelligence)."

Pricing and Cost Advice

"The pricing is competitive, but it is not cheap."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"The purchase of the product was handled by someone else."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"The pricing is good because customers are not complaining about it."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

More Microsoft Intune pricing and cost advice

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"The pricing is a little bit on the higher side."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

845,040 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

24%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

11%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What do you like most about TeamViewer Tensor?

The most valuable feature of TeamViewer Tensor is the remote access.

See all answers

What is your experience regarding pricing and costs for TeamViewer Tensor?

Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards Tensor's licenses, which are not useful for us. The corporate license model was...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

TeamViewer vs TeamViewer Tensor

Compared 89% of the time

BeyondTrust Remote Support vs TeamViewer Tensor

Compared 3% of the time

LogMeIn Rescue vs TeamViewer Tensor

Compared 1% of the time

Microsoft Remote Desktop Services vs TeamViewer Tensor

Compared 1% of the time

NinjaOne vs TeamViewer Tensor

Compared 1% of the time

More TeamViewer Tensor Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

March 2025

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

Microsoft Intune vs. TeamViewer Tensor

March 2025

Free Report: Microsoft Intune vs. TeamViewer Tensor

Find out what your peers are saying about Microsoft Intune vs. TeamViewer Tensor and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,040 professionals have used our research since 2012.

See our Microsoft Intune vs. TeamViewer Tensor report.

See our list of best Remote Access vendors.

We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.