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Microsoft Teams vs ON24 Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Enterprise Social Software (1st)
ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (4th)
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Microsoft Teams is 2.7%, up from 1.5% compared to the previous year. The mindshare of ON24 Platform is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integration with document management capabilities and video conferencing."
"The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature."
"In general, Teams allows me to connect with anyone in the organization and share files with the team."
"The solution is easy to use and helps me to communicate with my students."
"The tool's user interface is very good."
"Setting up Teams was not difficult."
"Microsoft Teams is an easy-to-use solution."
"It is a stable solution."
"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
 

Cons

"The interface must be more user-friendly."
"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."
"I'd like Microsoft to start adding more AI functionality into Teams."
"The solution's user interface could be improved because it initially looked complex."
"If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement."
"The integration with SharePoint can be cumbersome at times."
"The solution needs to improve the cell phone version. I also have issues in copying the links in the conversation."
"They should allow switching between windows in a Teams meeting."
"Bandwidth optimization could be increased."
"The solution needs a more modern interface."
 

Pricing and Cost Advice

"I would rate the solution's pricing a nine out of ten."
"Microsoft Teams is expensive compared to other solutions."
"I would rate the product's pricing an eight out of ten."
"The product is expensive."
"It costs around $12 for SharePoint and Teams per user."
"We are using the free version of the solutions."
"We have a license for the solution."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Financial Services Firm
8%
Government
3%
Computer Software Company
3%
Computer Software Company
15%
Financial Services Firm
11%
Legal Firm
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
IBM, Zendesk, Salesforce, Linkedin, Intel
Find out what your peers are saying about Microsoft Teams vs. ON24 Platform and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.