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MuleSoft Anypoint Platform vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
MuleSoft Anypoint Platform provides ROI through cost efficiency, reduced maintenance expenses, and enabling reuse in enterprises and smaller businesses.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.7
MuleSoft Anypoint has highly-rated support with fast response times, though documentation and response times need improvement.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
Senior Validation Engineer at Weir Group PLC
The support team is responsive and helpful.
Solutions Architect at a manufacturing company with 10,001+ employees
The Salesforce team offers different levels of support.
Senior Consultant at Radiotechnologies
 

Scalability Issues

Sentiment score
7.3
MuleSoft Anypoint Platform offers scalable, flexible solutions for enterprises, though automated scalability and data demands can be limiting.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
Solutions Architect at a manufacturing company with 10,001+ employees
MuleSoft provides the ability to scale, yet it is costly to do so.
Integration Lead at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
MuleSoft Anypoint Platform is stable, though users report occasional connector issues and variability in scalability and performance.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
 

Room For Improvement

MuleSoft users seek faster updates, improved support, better pricing, enhanced UI, and expanded Anypoint MQ and integration capabilities.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
MuleSoft is considered expensive, so pricing is a major concern.
Integration Lead at a retailer with 10,001+ employees
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
Solutions Architect at a manufacturing company with 10,001+ employees
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Senior Consultant at Radiotechnologies
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

MuleSoft Anypoint Platform is costly, best for larger organizations, offering workload reduction but requires careful cost planning.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
MuleSoft is considered one of the more expensive products in the market.
Integration Lead at a retailer with 10,001+ employees
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
Solutions Architect at a manufacturing company with 10,001+ employees
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
Senior Consultant at Radiotechnologies
 

Valuable Features

MuleSoft Anypoint Platform excels in API management, seamless integration, user-friendly design, scalability, and connectivity for hybrid environments.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
Solutions Architect at a manufacturing company with 10,001+ employees
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
Integration Lead at a retailer with 10,001+ employees
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
Senior Consultant at Radiotechnologies
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

MuleSoft Anypoint Platform
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Featured Reviews

GO
Senior Validation Engineer at Weir Group PLC
Integration workflows have become transparent and secure while error tracking is streamlined
The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
10%
Government
7%
Financial Services Firm
15%
Performing Arts
8%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise30
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
 

Also Known As

Data Integrator, Anypoint MQ
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Tungsten RPA and other solutions. Updated: February 2026.
882,333 professionals have used our research since 2012.