NetIQ Access Manager and Oracle Access Manager are robust solutions for identity and access management. Users generally find NetIQ Access Manager more favorable in terms of pricing and support, yet Oracle Access Manager's extensive features make it a more compelling choice.
Features: NetIQ Access Manager is praised for its solid SSO capabilities and integration with various applications. Oracle Access Manager offers a broader range of features including advanced identity federation and better integration with Oracle products, making it the superior choice for complex environments.
Room for Improvement: Users of NetIQ Access Manager pinpoint the need for a more modern interface and better documentation. Oracle Access Manager users recommend enhanced technical support and a more intuitive setup process. While both products have areas for improvement, Oracle's support appears more critical according to user reviews.
Ease of Deployment and Customer Service: NetIQ Access Manager is commended for its relatively straightforward deployment and responsive customer service. Oracle Access Manager, while having more involved deployment procedures, benefits from a comprehensive support system. Users find NetIQ's ease of deployment simpler but rate Oracle's customer service more highly in terms of overall support.
Pricing and ROI: Users appreciate NetIQ Access Manager for its competitive pricing and reasonable setup costs, contributing to quicker ROI. Although Oracle Access Manager is perceived as more expensive, its wide array of features leads users to believe it offers better long-term value, justifying the higher investment.
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