PRTG Network Monitor and New Relic compete in the network and application monitoring category. For straightforward network monitoring, PRTG has the upper hand with its cost-effective licensing and rapid deployment, while New Relic offers superior application-level insights for complex environments.
Features: PRTG Network Monitor is known for its rapid deployment, high scalability, and cost-effective licensing. It features accurate alerting capabilities and in-depth network monitoring. New Relic provides real-time performance statistics, detailed transaction traces, and robust alerting systems, making it ideal for application performance monitoring.
Room for Improvement: PRTG Network Monitor could improve its map designer and develop more advanced dashboards and graphical interfaces. Users seek better application monitoring and a wider range of sensors for emerging technologies. New Relic users desire improved data privacy management, more detailed error insights, and better support for synthetic monitoring. More transparent pricing and flexible alert customization are also noted as areas of improvement.
Ease of Deployment and Customer Service: PRTG Network Monitor is praised for its straightforward deployment in on-premises and hybrid environments, but its email-based customer service could be more responsive, especially across time zones. New Relic is noted for easy deployment in public cloud environments and offers comprehensive online resources, though its customer service can struggle with complex inquiries.
Pricing and ROI: PRTG Network Monitor offers competitive and transparent pricing with a one-time purchase model, providing long-term value for straightforward monitoring needs. New Relic's data ingestion-based pricing can be costly, especially for startups, but its rich feature set offers substantial value and ROI in application management.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.