PRTG Network Monitor and New Relic both excel in the network and application monitoring domain, though they target different user groups. PRTG Network Monitor is typically favored by smaller organizations for its affordability and ease of deployment, whereas New Relic is preferred in larger enterprises due to its comprehensive features.
Features: PRTG Network Monitor offers rapid deployment and flexibility with a wide range of sensors suitable for various network devices. It also provides a straightforward licensing model beneficial for smaller environments. New Relic provides detailed real-time application monitoring, transaction tracing, and insightful analytics, making it ideal for understanding application performance and identifying potential bottlenecks quickly.
Room for Improvement: Users of PRTG Network Monitor suggest enhancements in template management, application monitoring, and better distributed monitoring capabilities. Some users find the desktop app interface and speed could be improved. Its price can increase significantly for larger deployments. New Relic users point out high pricing and wish for more robust alerting systems, detailed error analysis, and better cloud service integration.
Ease of Deployment and Customer Service: Deployment of PRTG Network Monitor is straightforward, particularly for on-premises setups, though customer service may be less responsive due to its European base. New Relic offers easy cloud environment deployment, but users express concerns over technical support responsiveness for complex issues.
Pricing and ROI: PRTG Network Monitor is perceived as more cost-effective, especially for smaller setups, but costs might significantly rise with feature expansion and larger deployments. It uses a perpetual licensing model providing long-term savings. New Relic, with its higher pricing, still promises a strong ROI justified by its in-depth monitoring capabilities, appealing to organizations requiring extensive insights.
The setup process is well-documented, making it easy to deploy.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
On a scale of one to ten, scalability is rated as 9.5.
Pricing is by the number of devices, not by sensor.
The pricing is affordable compared to SolarWinds.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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