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New Relic vs Splunk Synthetic Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
Splunk Synthetic Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
38th
Ranking in Network Monitoring Software
52nd
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 7.4%, down from 9.7% compared to the previous year. The mindshare of Splunk Synthetic Monitoring is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Sathis-Kumar - PeerSpot reviewer
Customized dashboards streamline log monitoring needs
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models Splunk has provided me with a centralized platform to manage multiple features. Instead of using various…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It is a software solution as a service, so I don't have to manage it on-premise."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable features are the dashboards and tracing."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"Working with the solution is very easy. It's user-friendly."
"The solution is quite stable."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
 

Cons

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"New Relic needs to improve is the user data schema."
"The solution is quite expensive."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"It would be nice if there were pre-made dashboards."
"In future updates, I would like to see more predefined monitoring query solutions, which could be more effective."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
 

Pricing and Cost Advice

"The pricing and licensing are too high."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The price of New Relic could improve. It is expensive."
"Pricing is better with New Relic APM than Dynatrace."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
4%
Financial Services Firm
21%
Insurance Company
13%
Government
13%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What is your experience regarding pricing and costs for Splunk Synthetic Monitoring?
Splunk is a bit expensive since it charges based on the indexing rate of data. However, considering the features it provides, the pricing is quite affordable compared to other monitoring solutions.
What needs improvement with Splunk Synthetic Monitoring?
I'm still experiencing some features of the product. However, in future updates, I would like to see more predefined monitoring query solutions, which could be more effective.
What is your primary use case for Splunk Synthetic Monitoring?
Splunk is primarily used for log monitoring, where I collect all my security logs, system logs, and application logs into a centralized place. This helps me customize my monitoring models.
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about Datadog, Dynatrace, Microsoft and others in Application Performance Monitoring (APM) and Observability. Updated: February 2025.
832,138 professionals have used our research since 2012.