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NinjaOne vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
30th
Ranking in Server Monitoring
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Pandora FMS
Ranking in Network Monitoring Software
42nd
Ranking in Server Monitoring
16th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
IT Infrastructure Monitoring (40th), Log Management (41st), Cloud Monitoring Software (27th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.3%, up from 0.3% compared to the previous year. The mindshare of Pandora FMS is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne is a great product. It is working and it is always developing."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"Good at managing updates and for remote support."
"NinjaOne's best feature is its monitoring."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The software's automation tools have solved critical deployment problems for small businesses."
"The installation is easy, it only took two minutes."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"The most valuable feature is that it is an all-in-one monitoring system."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"We are able to control our business with this all-in-one monitoring tool."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"Thanks to this software and to the work of the support team, we have everything under control."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
 

Cons

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"NinjaOne's reporting module is cumbersome."
"The ticketing system in NinjaOne is not the best."
"I would like to see more scripts for PowerShell commands."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The network monitoring needs to be improved."
"NinjaOne's dashboard could be easier to use."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"We would like to see improvement in the mainframe integration that this solution is capable of."
"We would like the real-time monitoring of an interface to be improved within this solution."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"This solution requires proper training to get 100% out of it."
"An update to the Android app would be appreciated."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
 

Pricing and Cost Advice

"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
Comms Service Provider
10%
Government
9%
Media Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
Ask a question
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Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about NinjaOne vs. Pandora FMS and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.