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NinjaOne vs Vulcan Cyber comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
NinjaOne
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Vulcan Cyber
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Vulnerability Management (19th), Security Orchestration Automation and Response (SOAR) (9th), Risk-Based Vulnerability Management (7th), Cloud Security Remediation (1st)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Shreevinayak Deshpande - PeerSpot reviewer
Makes vulnerability management efficient with a single pane of glass and daily report generation
There are areas for improvement. Initially, when onboarding Vulcan Cyber, the setup and configuration was more complex than expected with a user-friendly approach. This aspect can be enhanced. An important area is performance and speed, as Vulcan Cyber often lacks speed when exporting reports. The team might have to work on scaling up servers. When we click on a vulnerability, it takes ten seconds to pop up a window and show the entire content. Instead of that, they can put a down arrow, and all the details should be shown on clicking the arrow. This will prevent that ten-second delay. Another area for improvement is providing support and documentation for their tool. Users should have access to easy-to-understand trial documentation for reference.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"NinjaOne's best feature is its monitoring."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne is a great product. It is working and it is always developing."
"Vulcan Cyber has helped reduce our organization’s mean time to remediation."
"The interface of Vulcan Cyber is intuitive with a lot of information about vulnerabilities, which helps in classifying and analyzing threats."
"It is very good when it comes to ingesting information from different sources and then displaying this information in an easy-to-use platform."
"The interface of Vulcan Cyber is intuitive with a lot of information about vulnerabilities, which helps in classifying and analyzing threats. We have a good view of assets and vulnerabilities. It helps to do good threat analysis because we can see exactly what the threat is and assess it accordingly."
"I was part of the initial deployment. It was pretty easy. To fully deploy, it took about three or four weeks."
"Vulcan Cyber is a very good tool."
"The most notable aspects include having prioritization capabilities and custom scripts."
"Vulcan Cyber gives the remediation team the focus points."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The solution could improve by optimizing the internet connection being used."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's pricing and user interface needs improvement."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"NinjaOne's reporting module is cumbersome."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The ticketing system in NinjaOne is not the best."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"Improvements are needed in providing more concise details on how to apply remedies for particular vulnerabilities. I would like to have more information about the remedies for particular vulnerabilities so that we do not have to go through the CVE numbers and relevant pages to check for a particular vulnerability and its remedy."
"I would rate the tool between six and seven because there have been instances when the tool was down, and I couldn't access Cyber reports. Additionally, the Vulcan Cyber team made changes to the tool and did not notify us."
"It would be extremely helpful to have a community group around the product."
"We've faced situations where we required support on a Friday, and support wasn't available."
"We have the highest privilege in the application, and at least for members with the highest privilege, having the capability to reach out to the vendor directly from the application would be beneficial."
"The fact that we cannot use it for our reporting leads me to rate it three out of ten."
"There are several areas needing improvement. The product helps, but the reporting relies heavily on Power BI. It is limited to graphical views and requires additional filtering, posing operational challenges."
"Improvements are needed in providing more concise details on how to apply remedies for particular vulnerabilities."
 

Pricing and Cost Advice

Information not available
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is quite fair compared to what is out there in the market, especially compared to the tool from Microsoft. It is a SaaS platform that has an annual cost, so it is something that is already used by many companies. It is quite affordable."
"Our leadership knows better about the pricing. As per my knowledge, which might not be accurate, its price can come down."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
6%
University
6%
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
29%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...
What needs improvement with Zafran Security?
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even ...
What is your primary use case for Zafran Security?
Our primary use case for Zafran involves leveraging it to enhance our vulnerability risk scoring methodology. In toda...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Vulcan Cyber?
I don't deal with the pricing of the solution. I'm not a part of that department.
What needs improvement with Vulcan Cyber?
One area for improvement is clarity in the results column of vulnerability reports. Currently, the path where the vul...
What is your primary use case for Vulcan Cyber?
I have been using the solution for more than six months. Essentially, any reporting I do for our internal Internet as...
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Stitch Fix, Mandiant, Wealthsimple, Entrust, Anaplan, Deloitte, Origami Risk, Verana Health
Find out what your peers are saying about NinjaOne vs. Vulcan Cyber and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.