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NinjaOne vs Zafran Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Zafran Security
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne is a great product. It is working and it is always developing."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"It just works as advertised and serves the purpose for which we got it."
"Good at managing updates and for remote support."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
 

Cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"NinjaOne's pricing and user interface needs improvement."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"The solution could improve by optimizing the internet connection being used."
"I want NinjaOne to improve the reports."
"The ticketing system in NinjaOne is not the best."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
 

Pricing and Cost Advice

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Its pricing is great."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based licensing model is particularly advantageous as it allows for scalability in line ...
What needs improvement with Zafran Security?
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within...
What is your primary use case for Zafran Security?
Our primary use case for Zafran involves leveraging it to enhance our vulnerability risk scoring methodology. In today's rapidly evolving threat landscape, accurately prioritizing vulnerabilities i...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Zafran Security and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.